Service Advisor

2 weeks ago


Johannesburg, Gauteng, South Africa Sydsen Full time
Are you passionate about delivering excellent customer service? Do you have a strong understanding of the automotive industry?
Join our clients team as a Service Advisor and be the first point of contact for their valued customers

Requirements:
  • Minimum 2-3 years of experience as a Service Advisor in a dealership.
  • Strong customer service and communication skills.
  • Ability to work in a high-pressure environment and manage multiple tasks.
  • Knowledge of automotive service processes and procedures.
  • Experience with dealership management software Evolve is an advantage.
  • Valid drivers license

Responsibilities:
  • Meet and greet customers
  • Liaising with customers at all times with regards to their vehicle (WIP)
  • Ensure accurate warranty and motor-plan details on system
  • Update necessary vehicle details
  • Prepare quotations
  • Ensure accurate invoice payments
  • Full vehicle handover process
  • Customer follow ups
  • Maintain a high CSI

Apply now

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.


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