Betting Clerk x 5

2 weeks ago

Pietermaritzburg, South Africa Hollywoodbets Full time
Job title : Betting Clerk x 5 - (Pietermaritzburg)Job Location : KwaZulu-Natal, PietermaritzburgDeadline : March 25, 2025Quick Recommended Links
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  • We have an amazing opportunity for a Betting Clerk to be based in Malmesbury, Western Cape . Do you think you have what it takes to be our newest Purple Star?
  • The successful candidate will be responsible to manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing pay-outs, customer service and compliance

With Hollywoodbets You Will:

  • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
  • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
  • Grow with our development plans and culture that allows you to further your career.

Your Bring:

  • 1 – 2 years’ experience in the gaming industry

What You’ll Do for The Brand:

Branch Growth

  • Ensure betting boards are updated timeously.
  • Updating of memos, card changes, results and scratchings which occur throughout the day.
  • Be knowledgeable on all betting rules, odds and pay-outs.
  • Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
  • Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.  

Sales Administration

  • Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
  • Team members are to be alert to emerging attempts to defraud the company.

Cash Management

  • Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
  • Interim checks must be done within the course of the day with the team leader on duty.
  • Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
  • Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

  • Ensure that the branch is always neat and tidy according to Hollywood standards.
  • Ensure that your work stations is well maintained and in good working condition.
  • Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line) 

Customer Service

  • Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
  • Pro-actively address customer complaints and ensure that customers are given positive feedback.
  • Build strong relationships with regular customers.
  • Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

What You’ll Bring To The Team:

  • Excellent Listening skills.
  • Excellent communication skills (verbal and written)
  • Good understanding of betting procedures
  • Good problem-solving skills
  • Good understanding of different betting types
  • Great customer service skills

  • Sales / Retail / Business Development  jobs

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