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Account Manager

4 weeks ago

Pretoria, Gauteng, South Africa Interfront SOC Ltd. Full time
Job title : Account ManagerJob Location : Gauteng, PretoriaDeadline : March 13, 2025Quick Recommended Links
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Responsibilities/Tasks:

  • Develop and maintain strong relationships within client divisions.
  • Serve as a primary point of contact for client enquiries and requests.
  • Evaluate enquiries and requests, to interpret the development requirement needed.
  • Understand client needs and collaborate with client and internal teams to deliver tailored solutions.
  • Formulate scope and functional requirements of project for approval by project stakeholders
  • Prepare proposals or cost estimates, managing the balance between ensuring cost effectives for client and profitability for Interfront.
  • Identify opportunities for upselling and cross selling additional services
  • Brief the technical team and any third parties on the requirements to deliver the project successfully and within budget.
  • Monitor project progress and ensure timely delivery of solutions.
  • Manage multiple projects delivery, using ticketing and project management tools.
  • Manage client status meetings (remotely or occasionally in person) for each client division and any third parties involved, reporting on project progress and facilitating stakeholder contributions.
  • Prepare and present regular reports.
  • Stay updated on industry trends for software development and client's products and services
  • Manage project communication, including project plans, meeting minutes and task management.
  • Perform impact analysis for project changes and manage the change variation accordingly.
  • Understand the Interfront software release process and manage releases to ensure delivery within agreed timeframes.

Requirements

Minimum Requirements:

  • Degree, diploma or relevant industry certification in marketing management, business management, computer science or related field.
  • Proven experience of at least 2 years, as an Account Manager or similar role within the software development industry.
  • Proficient understanding of Software Development Life Cycle (SDLC).
  • Excellent communication and interpersonal skills
  • Ability to manage multiple projects simultaneously
  • Strong problem-solving and negotiation skills
  • Proficient user of Microsoft Office applications
  • Project management certification (beneficial)
  • A solid grasp of Software Design Principles.
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