Medical Secretary

21 hours ago

Cape Town, South Africa The Legends Agency Full time

Medical SecretaryJoin a growing healthcare support team in Cape Town providing vital secretarial services to consultantsLocation: Gardens, Cape Town | Salary: R25 000 R35 000 per monthAbout Our ClientOur client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.The Role: Medical SecretaryAs a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry/standard level and senior level, depending on experience.Key ResponsibilitiesProofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentialityManage consultant diaries, including booking patient appointments and coordinating with hospitalsHandle patient enquiries professionally via phone and emailProcess referrals and test requests promptly and accuratelyMaintain up-to-date and compliant patient recordsLiaise with consultants, hospitals, insurers, and patients as requiredSupport colleagues by covering phones, inboxes, and desks when needed(Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently(Senior level) Act as a mentor to junior staff and contribute to improving secretarial processesAbout YouMinimum 1 years experience as a Medical SecretaryConfident proofreading AI-transcribed clinic letters and managing consultant diariesDeveloping knowledge of private practice processesComfortable working under supervision, with support available for complex casesProven ability to manage consultant practice independentlyStrong track record handling billing, theatre bookings, and correspondence without supervisionExperience mentoring junior staff and improving practice management processesDemonstrates initiative, adaptability, and attention to detailDesirable:AMSPAR or BSMSA qualificationExperience in private healthcareKnowledge of medical terminology and healthcare systems

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