Supervisor - Processing Operations - Durban CC - CMD

2 weeks ago


Durban, KwaZulu-Natal, South Africa South African Reserve Bank Full time
Job title : (917) Supervisor - Processing Operations - Durban CC - CMDJob Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended Links
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Detailed description

The successful candidate will be responsible for the following key performance areas: 

  • Supervise the team's administrative processes and ensure the accuracy and completeness of record-keeping.
  • Supervise quality, facilitate the delivery of the section-specific outputs and optimise and manage section resources (including banknote processing machines and people).
  • Ensure adherence to controls, established practices and given processes, rules and regulations by self and note processors, ensuring compliance with standards, policies and other guidelines. 
  • Supervise and review the work by team members to ensure the accuracy and completeness of the information integrated through the National Cash Management Solution. 
  • Diagnose problems and choose or modify routines to deal with them, displaying the ability to provide solutions for problems within a defined context. 
  • Engage with internal stakeholders, displaying the ability to deliver a coherent and convincing message.
  • Stay abreast of developments in the cash environment and ensure the application thereof by self and team members.
  • Propose and implement the refinement and continual improvement of systems, tools, methods and processes in own area.
  • Plan work for self and banknote processors in the team, using discretion in defining and prioritising work for the team.
  • Evaluate own performance against given criteria and identify and address task-specific learning needs.
  • Take responsibility for managing the performance and development of the team.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

  • a National Diploma in Business Management (NQF 6) or an equivalent qualification; and
  • three to five years' experience in a cash-handling environment, with at least one year of supervisory experience. 
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