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Senior Transitions Manager Cape Town

4 months ago

Cape Town, South Africa Dynamic Outsourced Solutions Full time

Our client is a company who aims to bridge the gap between digital expectations and real outcomes for South African companies with Digital Intelligence. They urgently seek to employ Assistant Managers / Team Leaders for the Line Compliance Department.Basic Function• The incumbent will be responsible for leading Transitions anywhere from across our global footprint. The candidate should have an in-depth knowledge of Transitions• The incumbent will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions set up and implementation• The incumbent will also lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates into new businessEducation Requirements• Graduate / Postgraduate in any stream• PMP, PgMP certification (preferred)Work Experience Requirements• 10+ years of experience, most of which should be in BPO environment• 3+ years of the BPO experience should be in Transitions• Should have hands-on experience of migrating processes• Program Management experience of a small to medium size engagement• Valid (10 year / 5 year) US &/or UK Visa will be an added advantage