Truck Sales Executive

7 months ago

Johannesburg, South Africa Staff Solutions Recruitment Full time
Job Description:
LEADERSHIP and PLANNING
  • Properly plan all sales activity for allocated strategic accounts (get involved).
  • Provide customers with a point-of-contact scenario.
  • Apply the retail pricing framework sensibly and profitably.
  • Ensure efficient liaison meetings take place at the Dealer level.
  • Coordinate after-sales activities for allocated strategic accounts.
  • Provide a transport consultancy service to demonstrate total operating costs.
  • Manage positive supplier relationships.
  • Contribute to sales CSM results, grow customer satisfaction and
  • relationships.
  • Provide a sales engineering service to ensure correct vehicle selection.
  • Apply strict measures to the company's SHE policy at all times.
  • Ensure Best Practices are always applied. Proper housekeeping, in and around the facility.
  • Achieve or exceed the agreed annual targets (unit sales, market share, and gross profit).
  • Only utilize suppliers as per agreed and approved by the after-market panel. This is to ensure that the vehicle warranty remains intact to the customer.
KEY DRIVERS
ACCURATE UNDERSTANDING OF THE DEAL PROCESS, BUT NOT
LIMITED TO THE ITEMS BELOW:
  • Deal closure
  • Vehicle selection and load body fitment/procurement
  • Vehicle delivery and handover
  • Vehicle payment and deal file closure
  • Strict control over vehicle deliveries and handovers.
  • CUSTOMER RELATIONS
  • Manage and drive high level of customer interaction. Ensuring the customer is kept up-to-date on the new vehicle transaction at all times.
  • Prospective customers are to be followed up at least once a week per telephonic or email.
  • Prospective customers need to be visited at least twice (2) times per month.
  • Current customers need to be telephonically contacted at least once (1) times per month with a follow-up customer visit once a month.

CUSTOMER RETENTION and GROWTH OPPORTUNITIES
  • Ensure that your database remains synchronized with the company database.
  • Use only EXCEL or as a guide lined by the company.
  • Update required to be forwarded to the Sales Manager and Sales Administrator at least once a month, electronically emailed.
  • Care and Grow your customer database, by continually following up and diligently keeping the customer informed of national and local market changes and events.

MONITORING and ADMINISTRATION
  • Ensure that all vehicles are invoiced timeously, support the process.
  • Ensure that vehicle payments debtors are kept within the terms and conditions of sale to ensure timeous submission for commission pay-outs.
  • Ensure that all cash sale transactions are paid in full.
  • Take corrective action on out-of-line items.

CUSTOMER CARE
  • Ensure high levels of customer interactions.
  • Ensure that the type of feedback to the customer is relevant and correct.
  • Continue to promote the company as a trustworthy and reliable brand.
  • TRANSOLVE / HTM (ELECTRONIC SELLING TOOLS)
  • Prepare and present each customer quotation to include a minimum of an electronic mass distribution drawing (side view).
  • Corporate quotations will include the above, route simulations and any other information the customer may require to have a complete understanding of the vehicle.
  • Apply diligence to all sales activities, in respect of:
  • Sensibly contribute to the whole of the department and company in terms of unit sales and profitability per unit.

REQUIREMENTS
  • Matric Certificate or Higher
  • 5 Year of NEW truck sales experience
  • Sufficient Knowledge on trucks and industry
  • Must have own database
  • Must have proven record of Sales
  • Must know Road Traffic Act and Regulations
  • Must have HTM / Transolve Experience
  • Must be able to understand CPK and calculate in various applications
  • Must know vehicle bodies legal and client specifications
  • Willingness to grow and share knowledge with team
  • Proficient skills in Microsoft Office
  • Integrity and honesty
  • Must be able to read and write English
  • Code 10 or 14 driver license can be advantageous

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