Access Representative

2 months ago


Pretoria, South Africa Woodafair Academics Full time

A Access Representative is responsible for providing customer service and technical support to customers with access-related problems. They are also responsible for troubleshooting, resolving access issues, and maintaining customer accounts.Access Representative DutiesProvide excellent customer service to customersRespond to customer inquiries and complaintsBuild and maintain relationships with customersAddress customer requests in a timely and efficient mannerProvide product and service information to customersMaintain customer records in a databaseUpdate customer accountsEnsure customer satisfactionAccess Representative RequirementsExcellent customer service skillsStrong communication skillsAbility to multi-taskAbility to work independently and in a team environmentKnowledge of company products and servicesProficiency with computer softwarePersonal TraitsExcellent communication skillsStrong customer service backgroundAbility to effectively interact with individuals of diverse backgrounds


  • Access Representative

    2 months ago


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