Access Representative Team Lead

3 weeks ago


Pretoria, Gauteng, South Africa Woodafair Academics Full time

Job Description:

We are seeking a skilled Access Representative to join our team at Woodafair Academics. As an Access Representative, you will be responsible for delivering exceptional customer service and technical support to customers with access-related problems.

Responsibilities:

  • Provide excellent customer service and respond to customer inquiries in a timely and efficient manner
  • Built and maintain relationships with customers, addressing their needs and concerns
  • Ensure customer satisfaction by resolving access issues and maintaining customer accounts
  • Maintain accurate records of customer interactions and update customer accounts as necessary

Requirements:

  • Excellent customer service skills and strong communication abilities
  • Ability to multi-task and work effectively in a team environment
  • Knowledge of company products and services, as well as proficiency with computer software

Compensation: The estimated salary for this role is $60,000 - $80,000 per year, depending on experience and qualifications.



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