Internal Sales Assistant

3 weeks ago

Durban, South Africa Trading Places Recruitment Full time

Minimum Qualifications: Diploma in administration / business management / systems administration or equivalentExperience in administrative work that requires high attention to detailExperience in liaising with customersNeeds to have good broad spectrum Microsoft Office knowledgeSyspro experience of any kind would be an advantageCapabilities: High attention to detailAble to: Respond professionally and accurately to customers on their order requestsAccurately process customer sales orders, including applying correct pricingQuickly bring to the attention of your supervisor any non-complianceCommunicate with team members and balance customer requirements with production capabilityGood team player (able to work effectively with colleagues)Neat, professional appearanceAbility to adhere to systems and company policy and procedureDuties: Internal Sales: Receive & process customer purchase ordersLiaise with planner on customer required delivery dates and communicate price and delivery date to customer via order confirmation on SysproMaintain and update customer orders when requiredLiaise with stores on required deliveries and update order reportProcess dispatch notes and invoices on deliveriesSupply backorder reports to customers where requiredProcess requests for customer returns for credit (boxes/pallets/rejects)Prepare customer price lists and submit to customers timeouslyProduct Development: Assist sales & development manager with customer new product development: Secure artwork and provide for approvalManage colour matching with suppliers and customersLabel Procurement: Ensure customers take labels within agreed timesAssist with management of supplier delivery of labels against customer orders using backorder reportsMaintain label purchase orders with suppliers as requiredOther: General administration dutiesWe are paperless all documents scanned and saved electronically per our electronic filing procedureAssist with BOM maintenanceParticipate in stock takes and with preparation thereforeUse Rapid system for complianceUse Syspro ERP system for processingAny other duties that may be assigned to youUse all software mandated by the CompanyAlways act in a manner that is aligned with company duties

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