Customer Care Coordinator

1 month ago


Sandton, South Africa JeloCorp Full time

Job Objective:

Our client is looking a Customer Care Coordinator for the Car brand who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate will thus, be a key member of the company's Aftersales team in ensuring that key outputs are delivered effectively and efficiently. To be successful in this role, the candidate will assist the Customer Relations Manager in all areas of customer care elements and activities. They will need to a creative skillset that enables them to brainstorm new initiatives.

Ultimately, the candidate will ensure that their area of responsibility meets and exceeds the expectations of the business objectives and contributes to the company's success in the long run.

Key Responsibilities:

  • Undertake daily administrative tasks to ensure the functionality and coordination of the department.
  • Be responsible for the timely delivery of different communications, including research material through tracking and feedback activity.
  • Responsible for the various Social Media activities, responses, and feedback.
  • Assist with call centre activities - dealing with incoming customer complaints and queries.
  • Support with project and event executions.
  • Provide support and assistance with any additional tasks requested by Management.
  • Matric
  • Tertiary qualification (advantageous)
  • Minimum of 2 years' experience related to customer care.
  • Automotive industry experience is essential.
  • Creative and out-the-box thinker
  • Attention to detail.
  • Deadline driven
  • Excellent organisational skills
  • People skills
  • Excellent communication skills (both verbal and written)
  • Highly professional communication etiquette.



  • Sandton, South Africa Jelocorp Full time

    Job Overview:Are you passionate about delivering top-notch customer care? Our client is in search of a Customer Care Coordinator focusing on the Car brand. Joining the Aftersales and Customer Care team, you'll play a vital role in ensuring departmental efficiency. As part of the Aftersales team, you'll collaborate with the Customer Relations Manager,...


  • Sandton, South Africa JeloCorp Full time

    Job Title: Customer Care Coordinator at Automobile CompanyOur client is seeking a dedicated Customer Care Coordinator to join their team at an esteemed automotive company. In this role, you will play a crucial part in the Aftersales and Customer Care division, ensuring smooth operations on a daily basis. Your collaboration with the team will be vital in...


  • Sandton, South Africa Adzuna ZA B C2 Full time

    Job Objective:Our client is looking a Customer Care Coordinator for the Car brand who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate will thus, be a key member of the company's Aftersales team in ensuring that key outputs are delivered effectively and efficiently. To...


  • Sandton, South Africa JeloCorp Full time

    Job Objective: Our client is looking a Customer Care Coordinator for the Car brand who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate will thus, be a key member of the company's Aftersales team in ensuring that key outputs are delivered effectively and efficiently. To...


  • Sandton, South Africa Adzuna ZA B C2 Full time

    Job Objective:Our client is looking for a Customer Care Coordinator for an automotive company who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate will thus, be a key member of the Company's Aftersales team in ensuring that key outputs are delivered effectively and...


  • Sandton, South Africa JeloCorp Full time

    Job Objective: Our client is looking for a Customer Care Coordinator for an automotive company who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate will thus, be a key member of the Company's Aftersales team in ensuring that key outputs are delivered effectively and...


  • Sandton, South Africa Jelocorp Full time

    Job Objective:Our client is looking a Customer Care Coordinator for the Car brand who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate will thus, be a key member of the company's Aftersales team in ensuring that key outputs are delivered effectively and efficiently. To be...


  • Sandton, South Africa OneSpark (Pty) Ltd Full time

    OneSpark (Pty) Ltd is looking for Customer Care Consultant. This is a customer facing role, so experience and confidence in engaging telephonically is essential. The role requires someone who is passionate about offering the best customer experience. You will be required to assist customer with their requests and queries through to resolution. We are...

  • Customer Care Agent

    1 week ago


    Sandton, South Africa MyCalling Full time

    Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Clinical**Date**:21 Feb 2024**Key Purpose** - To holistically review the needs of clinically complex members and coordinate their care in the most appropriate setting, liaising with internal and external stakeholders to ensure the best clinical outcomes.**Key Outputs** - Perform health assessments on patients in...


  • Sandton, South Africa Right To Care Full time

    Administration Assistant ABOUT THE ROLE Youll support the Home Manager with a full range of reception, administrative and basic finance activities to ensure the Home runs smoothly. Often the first point of contact for enquiries, youll demonstrate a professional and welcoming manner to all those who visit, live and work in our homes. You will be responsible...


  • Sandton, South Africa Kyndryl Full time

    Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Sandton, South Africa Kyndryl Full time

    Who We AreKyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Sandton, South Africa Discovery Ltd. Full time

    Business Unit:Discovery HealthFunction:Call Center / Contact CenterDate:8 Jun 2023Talentpool - Care NavigatorAbout the Department The Discovery Care Coordination team works alongside Healthcare professionals on the Discovery Care Coordination Network to improve the clinical outcome for our diabetic members.Key Purpose The Care Navigators role is to assist...


  • Sandton, South Africa Jelocorp Full time

    Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes and events. **Responsibilities**: - Development and management of a customer loyalty programme for the company and create lifetime value through the programme. - Evaluate the performance of the programmes and investigate...

  • Market Manager

    1 week ago


    Sandton, South Africa Coloplast Full time

    **Location**: Sandton, ZA Sandton, GT, ZA **Job Family**: Marketing **Country/Region**: South Africa Our Wound Care strategy is "Winning Every Day". To bring this strategy to life means to exert passion, pride, and persistence in what we do - every day. We excel by being close to our customers and our markets. In South Africa, the opportunity to develop...


  • Sandton, South Africa Givaudan Full time

    **Job Title: Executive Sales Coordinator** Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and...


  • Sandton, South Africa Givaudan Full time

    Step into our world of creativity and joyExecutive Sales Coordinator Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....


  • Sandton, South Africa Givaudan Full time

    Step into our world of creativity and joy! Executive Sales Coordinator - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....


  • Sandton, South Africa Fablees Hair Full time

    Act as salon customers’ point of contact to build relationships with hair salon clients, client follow ups, client reviews and dealing with customer queries to ensure return visits. - Ensure high level customer service by training stylists on service, product usage, and salon etiquette. - Consult with customers on stylish hair options and keep updated on...