Asst Wine Keeper

1 month ago

Cape Town, South Africa MSC Cruises Full time
KEY RESPONSIBILITES
  • Provide friendly, quick service at all times to all Dining personnel, ensuring that all checks are posted correctly by the waiters in Micros System
  • Ensure personnel are not kept waiting unreasonably for service
  • Complete knowledge of the beverage products present in the MSC Wine and Bar Lists and way to prepare it quickly and attractively according to Company specifications
  • Apply all Wine cellar-related sanitation procedures and compliance
  • In cooperation with the Wine Keeper, performs daily self-inspection checks to ensure the Wine cellar and walk-in meets all sanitation requirements compliant with MSC Sanitation Standards
  • Maintain the wine cellar stocked to standards of par at all times, reporting any missing or excess items to the Wine Keeper
  • Prepare daily for Beverage requisitions from the bottle store to the wine cellar according to MMS procedure and Company Standards, always using a trolley
  • Reports daily to the Supervisor in charge any discrepancy (negative) in order to make inventory adjustments in MMS
  • Periodically inform the supervisor in regards of unavailable items and slow moving items to allow the Maitre d Hotel to address promptly the Management and Corporate Office
  • Assist the Wine Keeper to rotate perishable beverages and beer, using the FIFO method
  • Always use assigned measures and correct glasses if and when preparing beverages.
  • Ensure that soft drinks as well as fruit juices from prepaid packages are available in designated wine cellar
  • Attend all management and training meetings as required and advised by the Maitre d Hotel
  • Report to the Wine Cellar all breakage, spoilage, or loss (due to negligence, rough seas or theft)
  • Record all sales on the Micros/Fidelio or other cashless register and properly maintain Passenger checks
  • Ensure that Guests leftover wines are kept safely and labelled accordingly
  • Make random spot checks of glasses for traces of contamination, take dirty items to be re-washed
  • Take part in any special pre-arrival cleaning and sanitation duties as per schedule
QUALIFICATIONS
  • Fluent in oral and written English. More EU languages are an advantage.
  • High School graduation certificate
  • Minimum one years experience in 4/5 restaurant, hotel or resort
  • Computer Skills
  • Organized and tidy person
  • Good interpersonal skills, positive attitude and willingness to learn
  • Passionate about hospitality and customer service driven
  • Cruise industry experience is a plus

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