Warehouse Operations Manager

2 weeks ago

Johannesburg, South Africa IntelliStaff Full time
Location: Kempton Park, Gauteng

Requirements:
  • Degree/Diploma
  • 5-10 years of Operations experience (in Warehousing,Supply Chain Management,Logistics, Freight)
  • 5-10 years of experience in a Management role
  • Must have a clear criminal record
  • Must be fluent in Afrikaans (non-negotiable)
  • Must have employee relations experience (non-negotiable)
  • Must be willing to work 12 hour shifts, weekends, and public holidays
Responsibilities:
Warehouse Operations Management:
  • Oversee daily warehouse operations, including receiving, picking, inbound & outbound and storage.
  • Ensure smooth coordination of inbound and outbound logistics, managing delivery schedules, and inventory accuracy.
  • Monitor workflow, space utilization, and the effective use of warehouse equipment and technology.
  • Implement best practices in warehouse management to streamline processes and improve operational efficiency.
Inventory Control & Management:
  • Oversee inventory levels to ensure optimal stock levels while minimizing excess inventory.
  • Implement inventory management systems to monitor stock levels, track movement, and ensure accuracy.
  • Conduct regular inventory audits and cycle counts to identify and resolve discrepancies.
  • Ensure timely and accurate order fulfillment, reducing backorders and delivery delays.
Staff Supervision & Development:
  • Lead and manage warehouse staff, including training, scheduling, and performance evaluation.
  • Develop leadership skills within the team by fostering a positive and productive work environment.
  • Manage employee relations, including discipline, coaching, and conflict resolution.
  • Chair and manage disciplinary hearings and issue warnings when necessary.
  • Drive team motivation and productivity, ensuring alignment with organizational goals.
Safety & Compliance:
  • Ensure adherence to all safety protocols, warehouse policies, and relevant regulatory requirements (e.g., OSHA).
  • Conduct regular safety audits, identify potential risks, and implement corrective actions promptly.
  • Organize safety training for warehouse staff and maintain compliance with health and safety regulations.
  • Monitor equipment and warehouse conditions to ensure a safe and clean working environment.
Process Improvement & Operational Efficiency:
  • Analyze warehouse operations and identify areas for improvement in workflow, layout, and equipment utilization.
  • Lead continuous improvement initiatives to enhance operational processes, reduce waste, and increase productivity.
  • Collaborate with cross-functional teams, including procurement, logistics, and customer service, to streamline operations.
  • Manage warehouse systems and technologies, such as Warehouse Management Software (WMS), to optimize performance.
Reporting & Documentation:
  • Prepare and maintain accurate reports on warehouse performance, including KPIs, inventory levels, and operational efficiency metrics.
  • Ensure all operational documentation is complete, accurate, and compliant with company policies and regulations.
  • Use WMS and other relevant technologies to monitor and report on warehouse performance.
Logistics Coordination:
  • Manage relationships with suppliers, carriers, and third-party logistics providers to ensure timely and cost-effective deliveries.
  • Coordinate inbound logistics, including receiving and unloading goods, verifying shipments, and handling returns.
  • Oversee outbound logistics, ensuring timely dispatch, accurate order fulfillment, and proper documentation.

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