Call Centre QA Analyst

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to join our Call Centre Learnership program with the intent to become permanent Call Centre Agents.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to join our Call Centre Learnership program with the intent to become permanent Call Centre Agents.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be...

Job DescriptionThe NCR Management Centre is seeking dynamic and energetic individuals to join our Outbound Call Centre as Call Centre Agents through our comprehensive training program.Key ResponsibilitiesAchieve daily, weekly and monthly sales targets as agreed uponMeet the agreed daily talk time targetObtain, confirm and update all client details accurately...

About the RoleWe are seeking an experienced Advanced QA Tester and Analyst to join our team. As a key member of our QA team, you will be responsible for ensuring the quality of our software products through rigorous testing and analysis.Responsibilities include:

Join Our TeamThe NCR Management Centre is seeking highly motivated and results-driven individuals to join our team as Call Centre Agents. Our comprehensive training program will equip you with the skills and knowledge needed to succeed in this role.Key ResponsibilitiesAchieve sales targets and performance indicatorsProvide exceptional customer service to...

Join us at the Rank Group as a Quality Assurance Analyst and contribute to delivering exceptional entertainment experiences. We're looking for a talented individual who can execute tests, manage defects, and engage in all aspects of QA.About the TeamOur Quality Assurance Analysts work collaboratively to ensure the quality of our software developed by our...

Call Centre ManagerLocation: Cape Town CBD Salary: R30 0000 R60 000 p.m. We are a leading debt collecting company in the financial services sector based in Cape Town. We are seeking an experienced Call Centre Manager to oversee our inbound and outbound teams, ensuring efficient operations, exceptional customer service and achievement of business...

Job Title: Call Centre Team LeadWe are seeking an experienced Call Centre Team Lead to join our team.Your key responsibilities will include:Managing individuals and team leads in the execution of daily tasks.Mentoring team members to achieve their full potential.Developing and implementing effective call centre strategies.Working closely with the HR...

Job Description:Are you an experienced Call Centre Agent looking for your next opportunity? We have an exciting role available that might be perfect for youRequirements:Proven track record in Call Centre operationsFMCG experience is an advantageExcellent communication skills with the ability to converse in English with foreign nationals and business...

Job DescriptionAs a Call Centre Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. This involves working closely with internal stakeholders to gather information, provide solutions, and ensure first contact resolution.Key Skills and Qualifications:A minimum of 12 months international...

The Nimble Group is committed to delivering exceptional service to our clients. We are seeking highly motivated Call Centre Consultants to join our team in Cape Town.About the RoleAs a Call Centre Consultant, you will be the first point of contact for customers, handling calls, emails, and messages with confidence and professionalism. Your goal will be to...

About the JobThis Call Centre Resource Planner role at Sanlam Limited involves ensuring effective service delivery through strategic planning and scheduling of call centre operations. The successful candidate will be responsible for utilizing workforce management methodologies to optimize resource allocation and meet customer...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

URGENT: Contact Centre Agents (Temp) in BelvilleOur client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project.Please see the minimum requirements for this role:Grade 12 / MatricAt least 1 to 2 years call centre experienceMust be unemployedMust be used to working...

Job Title: Call Centre Manager - Debt Collection Team LeadJob Summary: Bridgena Barnard Personnel Group is seeking a highly experienced Call Centre Manager to lead our debt collection team. As a seasoned professional with a strong background in management, you will be responsible for developing and implementing strategies to improve customer service, sales,...

Santam Business seeks a Call Centre Operations Manager to lead our client engagement team.Job OverviewThis role is responsible for overseeing the day-to-day operations of our contact centre, ensuring efficiency and productivity. You will manage staffing, scheduling, and resource allocation to meet business objectives.Main ResponsibilitiesDevelop and...

**About This Role**This is an exciting opportunity to join The Rank Group as a Quality Assurance Analyst and contribute to the delivery of high-quality software products and services.As a Quality Assurance Analyst, you will work closely with cross-functional teams to ensure the quality of our software products and services.You will execute tests, manage...

Job DescriptionWe are seeking a highly motivated Senior QA Analyst to join our Agile team at Haefele Software Ltd.The successful candidate will be responsible for designing and executing test cases, identifying defects, and collaborating with cross-functional teams to deliver high-quality software products.Key Responsibilities:Develop and maintain test...

Job Description:The individual will be a Call Centre Agent, part of a team of Call Centre Agents that:Sell insurance products telephonically to potential policyholders by reading from an approved script,Utilise a call center dialer to manage lead follow-upStrive to achieve insurance policy sales and campaign targetsAssist policyholders with policy...

Job SummaryThis role involves working as a Tsonga Speaking Customer Service Advisor in a fast-paced call centre environment. The ideal candidate will be self-motivated, able to work independently, and have excellent communication skills.Key responsibilities include providing exceptional customer service, answering calls, responding to customer requests, and...