Internal Sales Admin

3 weeks ago

Midrand, South Africa Network Recruitment Full time

Company and Job Description:We are seeking a highly motivated and experienced Internal Sales Administrator to join our dynamic team. The ideal candidate will have a minimum of 5 years experience in internal sales, excellent communication skills, and a proven ability to manage client relationships, handle inquiries, and contribute to achieving sales targets.This role suits a detail-oriented professional who thrives in a fast-paced environment and takes a proactive approach to learning and problem-solving. Key Responsibilities:Sales Support: Assist the sales team with order processing, client inquiries, and administrative tasks.Client Management: Build and maintain strong relationships with clients, ensuring they receive timely and accurate information and the best possible solutions.Quotation Preparation: Prepare and follow up on quotations with accuracy and efficiency.Order Management: Process customer orders, monitor progress, and coordinate with logistics and warehouse teams to ensure timely delivery.CRM Maintenance: Keep customer and sales activity data up to date in the CRM system.Product Knowledge: Develop a strong understanding of our products and services to provide expert advice.Upselling and Cross-Selling: Identify opportunities to enhance client solutions and exceed sales targets.Problem Resolution: Handle customer complaints and queries professionally, ensuring satisfactory outcomes.Market & Client Research: Research new projects and clients in relevant industries, gather key information, and schedule meetings for Business Development Managers.Job Experience & Skills Required (Ideal Candidate Profile):Experience:Minimum 5 years in internal sales (preferably B2B).Education:Diploma or certification in Sales, Marketing, or Business Administration (preferred but not mandatory).Technical Skills:Proficient in Microsoft Office Suite (Word, Excel, Outlook) intermediate to advanced Excel skills required.Experience with CRM software and ERP systems (advantageous).Familiarity with Microsoft Teams preferred.Sales Acumen:Solid understanding of sales and financial principles (GP, margin, debit, credit, cost of sales, etc.).Communication Skills:Excellent verbal and written communication.Strong negotiation and persuasion abilities.Organizational Skills:Outstanding time management and multitasking abilities.Exceptional attention to detail and accuracy.Interpersonal Skills:Collaborative and customer-focused mindset.Commitment to providing exceptional service.Problem-Solving:Analytical thinker with a proactive, solution-driven approach.If you are interested in this opportunity, please apply directly.

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