Asst. Shop Manager

3 months ago


Cape Town, South Africa MSC Cruises Full time
KEY RESPONSIBILITES
  • Manages event plan for entire cruise, by coordinating events and promo-tables set up and related marketing (signages, handouts, daily special, announcements) and report to the Shop Manager results
  • Ensure compliance with Marketing Calendar from GVA and Model Store guidelines, reporting spending habits or preferences
  • Train and coach Shop sellers & Category Specialists on effective selling skills, using checklist and coaching logs
  • Manages daily sales operation including control of checks, staff rotation, stock replenishment and relevant inventory control procedures
  • Ensures compliance of all inventory control procedures (Operational Calendar, managers handovers, staff rotation, perpetual inventories, daily cigarettes count, main store check) and maintain Inventory log for Profit Protection Manager
  • Manage end-to-end receiving of stock on board and lockers maintenance to corporate guideline standards
  • Train and coach Shop Sellers & Category Specialists on effective loss prevention procedures, using checklist and coaching logs
  • Ensures compliance with monthly damage procedures (expiring protocol, B&S, raffle giveaways)
QUALIFICATIONS
  • High school graduate
  • Essential language and level English B1
  • Ability to communicate in other major European languages depending on the itinerary of the Ship, is an advantage
  • At least three years experience as sea-going Assistant Shop Manager with another cruise line
DOCUMENTS REQUIRED
  • Valid South African Passport
  • Police Clearance

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