Application Portfolio Manager

4 days ago


Randfontein, South Africa HR Genie Full time

Deloitte is looking for an Application Portfolio Manager to join a client in the West Rand for at least 12 months on contract, per below:

Role: Application Portfolio Manager - Operations

Duration: 12 months, with a long-term view

Arrangement: First few week - onsite full time, thereafter Hybrid (3 times per week onsite)

Location: Randfontein, West Rand

Start: January 2025 to December 2025

Scope:

  • Assistance and Management of the design, build, integration, and mapping of Applications to successful solution delivery
  • Emphasis needs to be placed on Application Management, integration, dependency mapping, dependency management, and Intergration
  • Management of solution delivery and future software design
  • The client supports 300+ software solutions, of various magnitudes, inclusive of ERP solutions. The role encompasses a large portfolio, and needs a candidate who can be accountable
  • Travel would be required - client sites in Gauteng and North West. Possible international site travel by mid-2025.

Summary:

  • The Application Portfolio Operational Manager is responsible for overseeing the operational aspects of managing the organization's third-party application landscape.
  • This role involves leading and coordinating teams that manage configuration processes, dependency mapping, and relationships across applications, hosting environments, integrations, and supporting infrastructure.
  • The manager ensures that application inventory management, lifecycle processes, and roadmap development are implemented effectively and align with organizational goals.

CONFIGURATION AND DEPENDENCY MANAGEMENT OVERSIGHT

  • Oversee the standardization and execution of application configuration processes.
  • Provide guidance on using tools like Configuration Management Databases (CMDB) to track and manage dependencies effectively.

APPLICATION LANDSCAPE INVENTORY MANAGEMENT

  • Ensure the organization maintains an accurate and up-to-date inventory of all applications, including configurations, hosting environments, and vendor details.

APPLICATION LIFECYCLE MANAGEMENT (ALM)

  • Lead teams in planning and managing the full lifecycle of applications, from onboarding to decommissioning.
  • Oversee the identification and retirement of redundant or outdated applications to optimize the portfolio.
  • Ensure lifecycle strategies align with business goals and minimize operational risks.

APPLICATION ROADMAP DEVELOPMENT AND EXECUTION

  • Collaborate with business stakeholders to develop and maintain application roadmaps that align with strategic goals.
  • Monitor industry trends, vendor roadmaps, and emerging technologies to inform roadmap priorities.
  • Oversee the implementation of roadmap initiatives, including upgrades, replacements, and modernizations.

VENDOR AND SLA MANAGEMENT

  • Develop, implement and manage solution Demand Forecast processes to plan and manage resource requirements for technology deployment and management.
  • Manage relationships with third-party vendors to ensure compliance with contracts and SLAs.
  • Collaborate with vendors on effectively deploying upgrades, effective release management and updates, support, issue resolution and product roadmaps.

HOSTING ENVIRONMENT AND INTEGRATION MANAGEMENT

  • Ensure hosting environments (cloud, on-premise, or hybrid) are secure, cost-efficient, and meet performance requirements.
  • Develop, deploy and maintain solution performance measurements, metrics and tools.

GOVERNANCE, RISK, AND COMPLIANCE MANAGEMENT

  • Establish governance frameworks for managing the application landscape and operational processes.
  • Ensure compliance with organizational policies and regulatory standards across all third-party applications.

PERFORMANCE MONITORING AND REPORTING

  • Define and monitor key performance indicators (KPIs) for application performance, operational efficiency, and team productivity.
  • Oversee the creation of dashboards and reports to track the health and value of the application portfolio.
  • Lead root-cause analysis and continuous improvement initiatives for operational issues.

QUALIFICATIONS

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field (Master's preferred).
  • 7+ years of experience

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