JR 415685 - E-Commerce Specialist

4 weeks ago

Johannesburg, South Africa Professional Career Services Full time
Employer Description

Supplier of Industrial and construction equipment.

Job Description
  • Manage the day-to-day tasks related to the online shop, including daily sales reporting, checking orders, and managing the online packing team etc.
  • Product data management ensuring all product descriptions, Product Images and other product information are up-to-date and that the prices are correct. Listing new products on the website.
  • Overall management of e-commerce stock plan and maintain a sufficient stock holding, forecasting etc.
  • Maintaining the general website content uploading pages, new campaigns and implementing changeovers etc.
  • Work with marketing coordinator to plan and implement strategies to ensure profitability and meet sales targets.
  • Work with the marketing team to drive traffic, plan promotions, and increase revenue.
  • Design and prepare monthly reports on e-commerce/website metrics (Web Analytics monitor and measure site performance, report on product sales etc.)
  • Customer service daily communication with customers to answer and resolve customer queries.
  • Customer Relationship Management build retention and acquisition strategies to build customer database and segment customer communication.
  • Work closely with web development and technical teams to assist with website improvements.
  • Customer User Journey Development and assessment be able to monitor and build customer journeys that drive conversion.
  • Daily communication with third-party service providers (couriers, warehouse, other business units).
  • Budget for e-commerce expenditures.
  • Solid experience in delivering results across a broad spectrum of digital channels, to include SEO, Display Social, Email, Paid Media, etc.
  • Solid experience in Shopify and Google Analytics (payfast & courierIt integration beneficial)
  • E-Retail management and maintenance.
  • Professional Skills Technical experience with ecommerce platforms: Payment gateways, Google Analytic GA4, Mailchimp, Metrillo, Syspro, Shopify etc.

Qualifications

Bachelor''''s degree in Business, Marketing, or related field is a must

Skills

At least 5 years experience in managing online store within a reputable eCommerce organisation within heavy industry / earth moving / mechanical engineering indstry. Analytical Skills, E-Commerce, and Sales. Strong customer service and communication skills. Experience in managing and optimizing e-commerce platforms. Proficiency in data analysis and reporting. Knowledge of marketing strategies and digital advertising. Detail-oriented and organized. Ability to work independently and as part of a team.

Salary / Package

R600 000 - R720 000ctc per annum

Benefits

Medical aid, pension, cell phone

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