Tactical Officer

3 weeks ago


Midrand, South Africa Ikwezi Mining (Pty) Ltd Full time
Key Responsibilities:
  • Be the first contact in case of emergencies and be able to think out the box.
  • Inform relevant key stakeholders within the company of emergencies.
  • Opening and maintaining WhatsApp groups.
  • To ensure that communication is maintained within all sites.
  • Coordinate, monitor, and record all communication from various sites, technicians, and drivers.
  • Ensure customers/Oza Holdings staff are updated constantly.
  • Complete call-out forms for every incident and send them to the operations department.
  • Dispatch responders to sites ensuring they are there within a response time.
  • Document and track the position of all assets.
  • Monitor vehicle usage during working and after hours.
  • Monitor staff hours and working times of response employees.
  • Ensure tracking software is always functioning.
  • Handle access control issues
  • Handle security and protest incident
  • Liaise with EMS, SAPS and other governmental agencies
Minimum requirements:
  • Grade 12
  • 3 to 5 years experience in operating a CCTV control room
  • Experience in tracking or monitoring security cameras
  • Experience in the fleet or transport industry will serve as an advantage
  • Proficiency in telephone etiquette
  • Willingness to work 12-hour shits
  • Strong computer skills (Word, PowerPoint, Excel, Microsoft Outlook)
  • Ability to thrive in a high-pressure, emergency-response environment
  • Excellent communication skills (English)


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