Assistant Hotel Manager

4 days ago

Cape Town, South Africa The Legends Agency Full time

Join a Luxury Boutique Retreat Where Nature Meets Five-Star HospitalityHospitality | Camps Bay, Cape TownSalary: R19000 - R26000About Our ClientOur client is a leading name in the local tourism and hospitality industry, known for its meticulous attention to detail and commitment to delivering premium guest experiences. With a culture that prioritizes employee development, internal growth, and performance incentives, this company is a destination for hospitality professionals seeking long-term career opportunities.The Role: Assistant Hotel Manager/HostThis role supports the seamless day-to-day operation of a boutique property in Camps Bay. As Assistant Hotel Manager/Host, you will be the welcoming face of the property, engaging with guests from arrival to departure. You will ensure service excellence, coordinate with internal teams, and oversee the execution of high-end events and stays.Key ResponsibilitiesWelcome guests and ensure their accommodation meets company quality standardsAssist with check-in and check-out proceduresDeliver warm, attentive service throughout the guest's stayCoordinate guest requests across departments to ensure a smooth experienceSupport the setup and delivery of high-touch eventsUphold operational excellence and attention to detailAbout You2+ years of experience in a similar position within a luxury hotel environmentStrong verbal and written English communication skillsProficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)Experience using Opera PMS is essentialA hospitality qualification or certificate is advantageousFinancial qualification beneficialValid drivers licensePersonable, organised, detail-oriented, and guest-focused

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