Senior Store Manager

2 months ago


Cape Town, South Africa Status Staffing Full time
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Retail
BASIC SALARY : R18 000.00
START DATE : A.S.A.P / Immediate

REQUIREMENTS:
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Own vehicle and valid drivers license
  • 7 10 years proven experience in a retail management role, preferably in footwear
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • A customer-focused mindset with a passion for delivering exceptional service
  • Ability to plan, organize, and manage administrative tasks effectively

DUTIES:
  • Manage and lead a team of individuals with enthusiasm and energy
  • Ensure high customer satisfaction by exceeding service expectations every day
  • Achieve and surpass sales and expense control targets consistently
  • Drive promotions and generate customer traffic with a standout mentality
  • Lead by example, inspiring both the team and customers through our brands
  • Conduct regular performance evaluations and provide constructive feedback to staff
  • Monitor inventory levels and coordinate with the Merchandise Department to ensure adequate stock
  • Analyze sales data and market trends to make informed business decisions
  • Handle customer complaints and resolve issues promptly to maintain customer loyalty
  • Ensure compliance with health and safety regulations and company policies
  • Plan and execute in-store events and promotions to boost sales and customer engagement
  • Maintain a clean, organized, and visually appealing store environment
HOURS:
  • Shift work and retail hours

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