Graduate Trainee: ICT

3 weeks ago


Centurion, Gauteng, South Africa Export Credit Insurance Corporation of South Africa Soc Ltd Full time
Job title : ​Graduate Trainee: ICTJob Location : Gauteng, CenturionDeadline : March 26, 2025Quick Recommended Links
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Responsibilities & exposure

  • Serve as the initial contact for users of all IT supported systems, applications and services in operation;
  • Administer, maintain, service and support approximately 90 end users;
  • Hardware setup and support (including monitoring and updating inventory of computer equipment), PC's, printers, wireless network, switches and cabling;
  • Software installation and support for various operating systems (Windows 10, Windows Server), Office 365 productivity and collaboration tools, SharePoint and Active directory;
  • Administer and maintain company's e-mail and internet facilities;
  • Ensure adequate backups (daily, monthly, yearly) are kept for critical data;
  • Maintain the anti-virus control procedures and ensure that the virus definition updates are downloaded and installed on all desktops;
    Administering of new equipment or peripherals (quotes, orders, invoices);
  • Record and escalate any IT service interruptions;
  • Assist and be part of in ICT projects;
  • Provide weekly ICT reports (incidents and problem management);
  • Provide basic end user training

Qualifications

  • A minimum of Diploma in IT or MCSE (or equivalent), A+ and N+ certification. An ITIL foundation certificate is preferred, but not essential.
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