Control Room Supervisor

2 weeks ago


Cape Town, South Africa Bidvest Protea Coin Full time
The suitable candidates main responsibilities and duties include, but are not limited to, the following:
  • Coordinate all activities performed by the Controllers in the Regional CR
  • Ensure that the CR is prepared to coordinate emergency related procedures and take control of emergency situations
  • Client liaison
  • Manage the CR function and staff effectively
  • Efficient administration of control room records and reports
  • Constantly research and develop new systems
  • Monitoring of Video analytics
  • Expert knowledge of control room systems i.e Fire Alarms, Intrusion, Parcel systems tracking
  • Perform IR functions
  • Daily, Weekly & Monthly Reports, Ciims

Preferred qualifications/attributes/skills:
  • Ensure comms means are serviceable to receive and instruct on incidents.
  • Derive trends from reported incidents or risk related activities and present in user friendly report formats.
  • Ensure that all risk reduction elements (CCTV, Alarms, fences, fires systems, guarding, response, procedures, equipment, etc.) are functioning
  • Ensure that the CR is prepared to coordinate all emergency related procedures and take overall control of emergency situations
  • Ensure Daily site coverage
  • General duties and responsibilities
  • Minimum 5 years working experience in a Control Room environment
  • Control Room & Guarding supervisory/operations experience essential
  • Coordinate the activities performed by the Controllers in the Region CR
  • Available After Hours


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