Customer Relations Officer

1 week ago


Gqeberha, South Africa Hire Power Full time

Minimum Requirements:Matric with at least 3+ years related customer service, promotions and sales experience gained within the FMCG retail industry. Fluent in English and Afrikaans.MS Office proficiency- essential. CRM systems experience - advantageousOpen to male or femaleMust have a clear criminal historyKey Responsibilities:Providing order processing and sales order support to retailers.Interacting with retailers to sell off promotions, deals, jabs and pre-price increase promotions.Tracking, tracing and following up on deliveries.Customer service and sales administration.Competencies Required:High volume order processing and placing calls for accuracy and attention to detailNumerical aptitude coupled with excellent written, spoken and electronic communication skillsExcellent customer relationship-building abilityActive listening skillsPlanning and coordinatingOrganisation and reportingNotes:Working Hours: Monday to Friday 08h30 to 16h30 (no weekends or after-hours work)Remuneration: Market Related, NegotiableBenefits: Comparable monthly CTC (which includes medical aid and pension benefits). Annual Performance BonusCompany Culture: A small, well-integrated team where everyone's contribution is valued. A work-hard, play-hard environment where you feel like family. Applicants who have not been contacted directly within two weeks of submitting their CV should deem their application unsuccessful.Apply online by clicking on the green button.


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