Quality Monitoring and Evaluation Manager

- Develop and implement a robust quality assurance framework that aligns with institutional goals and regulatory requirements. - Establish policies, procedures, and standards for academic and administrative quality. - Design and conduct regular evaluations and audits of academic programs, administrative processes, and support services. - Develop and utilize...

**About NACOSA**: We started as a convention intent on bringing together organisations working on HIV. We now render services and disburse funds towards a coordinated response to HIV, TB and GBV as public health threats. As an organization, we work at national, provincial local and community levels and strive to embody the ideal spirit of NACOSA. We strive...

**Minimum Job Requirements**: - Masters Degree with Higher Education Knowledge or a Postgraduate Diploma in Internal Auditing. - Min 3 years experience in quality assurance related to higher education. - Integral knowledge of the higher education framework and relevant legislative requirements, both locally and in the regions. **Core Functions**: Assume...

KEY RESPONSIBILITIES: To comprehensively evaluate and review selected inbound & outbound sales and service calls and/or loan applications or other business processes and procedures by way of Halo/Datastor/PureCloud to assess quality, the sales consultant's knowledge, sales technique, and compliance to legislation To ensure that all findings are...

KEY RESPONSIBILITIES:  To comprehensively evaluate and review selected inbound & outbound sales and service calls and/or loan applications or other business processes and procedures by way of Halo/Datastor/PureCloud to assess quality, the sales consultant's knowledge, sales technique, and compliance to legislation  To ensure that all findings are...

Job Title: Sr. Quality Evaluator - German **Job Description**: **Location**: ZAF Durban - 23A Flanders Drive, Mt Edgecombe Language Requirements: Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the **Job Applicant Privacy Notice for California Residents

**Minimum Requirements**: Degree in business administration or relevant field Quality control certification Project Management qualification will be an advantage 5 Years experience in a manufacturing environment ISO9001 and International Quality Standard 9000 **Key Responsibilities**: **Quality** Understanding customer expectations of and specific needs...

Quality Assurance & Insights Manager Call Centre BPO Durban - Kwa Zulu Natal - South Africa A fantastic opportunity exists for a highly experienced Quality Assurance and Insights (QA&I) Leader to join an innovative, complex, and rapidly growing BPO business. The role holder will be accountable for delivering all aspects of the QA&I plan, ensuring the...

**Technical ~ Risk Management** **Durban** ***: **QUALITY ASSURANCE OFFICER DURBAN R20 000 PM** Our client in Durban has an exciting opportunity for a Quality Assurance Officer The term quality assurance in higher education is increasingly used to denote the practices whereby academic standards are determined, maintained and improved. This definition...

**Introduction** Our client in Durban is looking for a Quality & SHEQ Manager to join their team. **Duties & Responsibilities** QUALITY: - Manage and maintain customer quality by ensuring regular inspections and approval of finished goods. - Managing the risks and improvement opportunities for product quality. - Maintain customer focus and product...

**Durban Area - KwaZulu Natal**: An opportunity has arisen for a high calibre Contract Manager to Manage financial and administration requirements as well as tyre tracking and costs within a Warehouse environment. Please review the minimum requirements, duties and responsibilities below for further information about the position **MINIMUM REQUIREMENTS** -...

**Job Purpose** The Data Quality Monitor will be based at sub-district level and will ensure that key data quality dimensions such as validity, reliability, integrity, precision, timeliness, accuracy, worth, completeness, confidentiality and ethics are met for all data collected at facility and community levels. This position will contribute to the...

Are you passionate about ensuring exceptional customer experiences? Do you have an eye for detail and a strong commitment to maintaining high-quality standards? Join our dynamic team as a Quality Assurance Agent at our thriving international BPO! We are seeking dedicated professionals to help us deliver top-notch service to our global clientele. As a...

**The Person**: - National Diploma in Quality Management or equivalent Engineering qualification. - Trained Auditor IATF 16949:2016 & VDA 6.3:2016. - Minimum 5 years experience in a similar role within the Automotive manufacturing environment. **The Job**: Report to the Plant Manager: - Manage Quality at source (Green Areas). - Manage requirements related...

**Customer Excellence** - Demonstrates a desire to meet customers’ needs. - Listens to what customers are saying and asks questions as appropriate. - Customer excellence is the ability to demonstrate a desire to understand the customers’ needs. - Is pleasant, courteous and professional when dealing with internal and external customers. - Responds to...

National Diploma Quality Management or equivalent Engineering qualification - Trained Auditor IATF 16949:2016 & VDA 6.3:2016 - Minimum 5 years experience in a similar role within the Automotive manufacturing environment. **Quality Strategy**: - Develop the Total Quality Strategic Plan and ensure implementation for the Plant. - Provide Strategic and Change...

We’re on the search for a vibrant, well-spoken, and passionate Quality Assurance (QA) agent who will be responsible for monitoring and evaluating calls made by call Centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained. **a day in your...

As a Quality Coordinator, you be responsible for managing the databases for documents, deviations, validation, vendor evaluations and ensure these systems are current and up to date. You will be required to assists with the development of examples and case study material for use within pre-defined learning material. **Requirements**: - Relevant Tertiary...

**Job Advert** If you’ve been waiting for an opportunity to grow in your Webhelp career then seize this moment and let your knowledge and skillsets shine. Success awaits a diligent, driven and highly organised can-doer to join our vibrant team in Durban as a Quality Analyst working on an exciting campaign. A critical eye for detail is essential in this...

**purpose** The Quality Assurance (QA) agent is responsible for monitoring and evaluating calls made by call centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained. **key responsibilities** - **QA Monitoring**: - Monitor and review call centre...