Sales Consultant

4 weeks ago

Cape Town, South Africa Tower Group Full time

Our client based in Cape Town is looking for a friendly, energetic and driven Sales Consultant - German Speaking, to complement our vibrant office environment and to handle international tour operator enquiries.

The candidate should be confident, self-motivated and goal driven.

If you are detail-orientated and accurate this might be the role for you. The position is within our UK & Europe Division.

Key Performance Areas:

  • Having a passion for the travel industry.
  • A Minimum of 5 years inbound tour consulting experience required.
  • Ability to fully communicate in German. (write, speak, read).
  • Experience with working within the German & other European markets.
  • In depth product and destination knowledge of Southern Africa.
  • All-rounder, with experience in FIT and ad hoc group quoting and processing.
  • Experience with designing itineraries for ADHOC tailormade enquiries.
  • Experience with creating & quoting packages for agent websites.
  • Attention to detail.
  • Specialist advice on destination to agents.
  • Apply strong sales techniques to convert potential business.
  • Quoting of itineraries and related services.
  • Processing of converted quotes to bookings from cradle to grave.
  • Handling of an after-hours phone on a rotational basis.
  • Ability to work on Microsoft Word.
  • Ability to professionally, communicate via e-mail as well as telephonically..
  • Figures orientated.
  • A creative edge.
  • A good comprehension of protocol involved with senior management of corporate customers.
  • A team player – thus someone who can receive directive from colleagues when need to achieve a mutual goal.
  • Engaging with a myriad of Southern African suppliers to ensure you secure the best product/service coupled with the best possible price.
  • Strong negotiating skills with both suppliers and clients.
  • Take ownership ensuring all elements are taken care of in a professional and organized manner.
  • Must be able to multitask between current & new quotes.

In addition, the employee should be able to:

  • Extend excellent customer service..
  • Be honest, creative, positive, and fair.
  • Fit in with our company culture.
  • Conduct themselves professionally and graciously over the phone and email.
  • A can-do attitude with the ability to be proactive and enthused about their work.

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