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Technical Repair Engineer

3 months ago

Cape Town, South Africa Red Ember Recruitment Full time
The successful incumbent will report to the Technical Manager and the requirements of the position include the:
  • Experience with firmware upgrades on handheld computers.
  • Ability to reprogram new main boards after replacement.
  • Strong diagnostic skills for identifying faults on scanners and label printers.
  • Capability to conduct preventative maintenance on mobility equipment at customer locations.
  • Availability for callouts to diagnose and repair faulty mobility equipment.
  • Experience in servicing industrial label printers at customers' locations.
  • Competency in staging new mobile devices for customer sites.
  • Workshop repairs completed within specified SLA timeframes.
  • Undertake new installations when required.
  • Configure devices for sales demo requests.
  • Knowledge of barcode label printing software Bartender, Nice Label.
  • Understanding of application software Velocity for Android/ Terminal Emulator.
  • Complete all required documentation accurately and legibly.
  • Responsible for good housekeeping and safety practices.
  • A person who can work on his/her own with minimum supervision.
  • Technical minded.

Requirements:

  • Matric, grade 12
  • Fluency in the English language
  • Valid Drivers License
  • A+ certification or Diploma in Information Technology
  • Minimum of 2/3 years' experience in hardware repairs up to board level, specifically on the following devices:
  • Handheld computers: Honeywell, Zebra, Datalogic
  • Vehicle mount computers: Honeywell VM1
  • Industrial thermal transfer label printers: Honeywell PM43, Zebra ZT410
  • Optional: Line printers/Dot matrix printers, Card printers
  • Proficiency and experience in 2.4 and 5 GHz networks
  • Good communication skills
  • Must be a team player
  • Self-motivated
  • A second language would be advantageous
  • Enthusiasm in carrying out his/her duties
  • Experience in handling customers in all situations
  • Must have reliable transport

Benefits:

  • Medical Aid
  • Provident Fund