Shop Assistant

2 weeks ago


Cape Town, Western Cape, South Africa Toys R Us and Babies R Us South Africa Part time
Job title : Shop Assistant (TYGER VALLEY)Job Location : Western Cape, Cape TownDeadline : March 14, 2025Quick Recommended Links
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Job purpose:

  • Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

  • Sales driven
  • Fantastic customer service skills
  • Tenacious
  • Highly motivated and target driven
  • Excellent selling and communication skills
  • Merchandising

Key Performance Areas

  • Providing AWESOME customer service to give customer a WOW experience
  • Attend to unique and individual shopping needs of each customer and always put the Customer first
  • Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
  • Adhere to all basic customer service standards
  • Determining customers' requirements and advising on product range, price and warranties
  • Demonstrating, explaining and advising on products to customers
  • Selling goods and most importantly add on sales and services
  • Ensuring that goods are correctly priced and displayed
  • Ensure promotions are executed timeously and execution is planned in advance
  • Adherence to all merchandising/layouts and housekeeping standards and schedules
  • Preparation, implementation and maintenance of all advertised sales promotions timeously
  • Reporting on fast and slow sellers to the Store Manager
  • Participating in stock takes and stock counts
  • Minimize stock loss
  • Minimize expenses in area of responsibility
  • Maximize sales in all areas
  • Protect Company's assets in area of responsibility

Entry Requirement

  • Matric Certificate
  • 6 (six) months retail experience
  • Must have own or reliable transport to be able to work shifts
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