SASSA - Team coach

**Contact Centre Team Coach** **Based in Randburg** **Â Fixed term contract** The position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team leader is also expected to work within all teams of the...

The Role: **Contact Centre Team Coach** **Based in Randburg** **3 Month Fixed term contract** The position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team leader is also expected to work within...

Contact Centre Team Coach  Based in Randburg   The position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach  is also expected to work within all teams of the Contact Centre to ensure...

**Contact Centre Team Coach** **Based in Randburg** **Month Fixed term contract** The position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team leader is also expected to work within all teams of...

**Job description** The B-Active Group is looking for enthusiastic hard-working coaches with the ability to coach soccer at Developmental/Participation Level, Monday-Saturday **13:00-16:00. The salary proposed for this position is between R4000-R8000 dependent on experience)**. Do you think you have what it takes? If so, read the job description below and...

**Position Summary**: **Industry**:Call Centre Industry **Job category**:Others: IT and Telecommunication **Location**:Randburg **Contract**:Permanent **Remuneration**:Market Related **EE position**:No **Introduction**: TRACKER requires the services of a Quality Assurance Coach/Assessor to ensure that Customer Experience Centre standards are maintained...

Responsibilities (including but not limited to): - Work closely with the team, motivating and coaching them - Hosting 1-2-1’s and team meetings - Keeping up to date with business development and new product lines - Manage day-to-day line activities, prioritise and make risk/impact assessments within existing processes and procedures towards achieving...

**Job description** **Main Job Function**: - Coach the team in order to achieve sales targets. - Coach the team in order to ensure the quality of sales meets the appropriate Standard - Monitoring attendance and punctuality daily - Ensure that all staff adhere to the weekly performance targets. - Conduct regular review of all Call Centre Agents performance...

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...

The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time.   Main...

**Customer Service Teamleader** **Contract PositionÂ** **Based in Randburg** **JOB PURPOSE**: The purpose of the Team Leaders is to lead, supervise, coach and mentor high paced inbound / outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and compliance...

The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time. Main Responsibilities...

**Outbound sales (Team leader)** Â The purpose of the Team Leader: Outbound Sales is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and compliance from the Agents. The Team Leader will create an effective...

The purpose of the Team Leader: Outbound Sales is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and compliance from the Agents.The Team Leader will create an effective support team and cultivate strong...

**KEY RESPONSIBILITIES** - Achieve sales targets grow our product in profitable and sustainable manner. - Communicating job requirements and performance standards to others - Conducting performance feedback meetings - Ensure sales targets are met. - Build and maintain relationships with relevant stakeholders. - Identify and meet stakeholder needs, including...

We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centre **Role Purpose** To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

Job Title: Team Leader - Saves/New AcquisitionJob Summary:We are seeking an experienced Team Leader to oversee our Saves/New Acquisition team at Vodacom. The successful candidate will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key Responsibilities:Lead and manage a...

The Team leader will be responsible for the management and performance of a team of Call Centre agents based in Randburg, Gauteng. **Main Responsibilities (including but not limited to)**: - Achieve daily and monthly targets. - Drive efficiency and achieve all key KPI’s. - Coach the agents every day to ensure positive results and conduct quality checks...