Maintenance Manager

2 months ago


Johannesburg, South Africa Bothongo Group Management (Lion Park) Full time

Position Overview:

The Group Maintenance & Construction Manager will oversee all maintenance and construction activities related to residential properties and land owned by the Bothongo Group. The position also involves managing maintenance inventory and maintaining up-to-date records of service level agreements (SLAs) and contractors.

Key Responsibilities:

  1. Maintenance Management:
  • Oversee all maintenance activities for residential properties and land owned by the Group.
  • Collaborate with the hospitality maintenance manager on specific projects within the reserves.
  • Ensure that all job cards and maintenance requests are addressed in a timely and efficient manner.
Construction Management:
  • Manage and facilitate all building and construction projects within the group, including those on the reserves.
  • Develop project plans, timelines, and budgets, and ensure adherence to these plans.
  • Coordinate with architects, engineers, and contractors to ensure projects meet quality standards and are completed on time.
Inventory Management:
  • Maintain and manage all maintenance inventory.
  • Ensure that all necessary materials and equipment are available and in good working condition.
  • Monitor inventory levels and reorder supplies as needed.
  1. Contractor and SLA Management:
  • Establish and maintain relationships with contractors and vendors.
  • Develop, negotiate, and manage service level agreements (SLAs) with contractors and service providers.
  • Keep an updated list of all SLAs and contractors related to maintenance and construction.
Reporting and Documentation:
  • Prepare regular reports on maintenance and construction activities, including progress updates, budget status, and any issues encountered.
  • Maintain accurate and up-to-date documentation of all projects, inventory, and SLAs.
Liaison and Coordination:
  • Act as the primary point of contact for all maintenance and construction-related activities within the Group.
  • Coordinate with internal and external stakeholders to ensure smooth project execution.
  • Liaise with the Hospitality Maintenance Manager on specific reserve projects to ensure proper alignment and execution of tasks.

Key Performance Indicators (KPIs):

  1. Project Completion Rate:
  • Percentage of projects completed on time and within budget.
Maintenance Request Turnaround Time:
  • Average time taken to address and resolve maintenance requests.
Inventory Accuracy:
  • Accuracy of inventory records and timely reordering of supplies.
SLA Compliance:
  • Percentage of contractors and service providers meeting SLA requirements.
Cost Management:
  • Adherence to budget constraints for maintenance and construction projects.
Stakeholder Satisfaction:
  • Feedback from internal and external stakeholders on the quality and timeliness of maintenance and construction services.

Key Performance Areas (KPAs):

  1. Project Management:
  • Effective planning, execution, and completion of construction projects.
Maintenance Operations:
  • Efficient management of maintenance activities and timely resolution of issues.
Resource Management:
  • Optimal management of maintenance inventory and contractor relationships.
Compliance and Quality Assurance:
  • Ensuring all projects and maintenance activities comply with relevant standards and regulations.
Communication and Coordination:
  • Clear and effective communication with all stakeholders and coordination of activities across the group.

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