pepkor speciality receptionist

1 month ago

Cape Town, Western Cape, South Africa Jobking Full time
Job Title-Pepkor Speciality Receptionist
Department-Human resources

Brand-Steinhoff Speciality:
Fashion and Footwear

Reporting To Position-Manager
Job Type Classification-Permanent
Number of Positions-1
Location - Town / City-Bellville/Tygervalley
Location - Province-Western Cape
Location - Country-South Africa

Job Advert

We are seeking to employ a Receptionist for the Pepkor Speciality South Support office located on Durban Road, Bellville (opposite Tygervalley Shopping Centre).


Our ideal candidate will be highly organized, able to multi-task, have excellent communication skills, build and maintain relationships and have a strong service orientation, in order to provide a professional, efficient and effective frontline service that enhances the image of the organisation, through the competent execution of the reception and switchboard functions.

Qualifications

  • A Secretarial Diploma, Matric or an equivalent qualification
Knowledge, Skills and Experience

  • A minimum of three year's relevant experience gained in the managing and operating of a busy switchboard consisting of multiple lines (4+).
  • Excellent language skills (verbal and written) in English, and ability to converse in a second official language would be an advantage.
  • Proficiency in the latest Microsoft packages (Word, Excel, Power Point & Outlook).
  • Must be able to present themselves and the company in a professional manner.
  • A strong service orientation and excellent relationship-building and networking skills.
  • Excellent telephone etiquette and communication skills.
  • Excellent interpersonal skills with pleasant and friendly demeanor.
  • Discreet when handling confidential information.
  • Communicate effectively at all levels both within, as well as outside the company.
  • Remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances.
  • Excellent time management, planning and organizing skills.
  • Self-motivated, take responsibility and have a sense of pride in their work.
  • Be accurate, attention to detail and be reliable in meeting set deadlines.
  • Consistently deal with telephone calls, requests and interruptions with the highest degree of efficiency and professionalism.
Key Responsibilities

  • Answer high volume of calls and maintain a rapid response rate according to agreed standards.
  • Deal with and respond to correspondence and telephonic queries.
  • Ensuring that mailing and contact lists are always updated.
  • Monitor access to the building by visitors.
  • Announce visitors timeously and efficiently to the correct people.
  • Booking of meeting rooms and ensuring they are clean and have refreshments.
  • Issue identification badges to visitors if required.
  • Sign for goods received and store in mailroom under the correct departments/individuals.
  • Registering new staff on Biometrics and uploading pictures onto employees email.
  • Arranging courier packages for international and local.
  • Assist OHASA in the event of an emergency.
  • Assist with administration duties as required.
  • File data and perform other routine clerical tasks as assigned for other departments as needed.
  • Order and maintain relevant office supplies for effectiveness of personal duties.
  • Operate a variety of standard office machines, including a personal computer.
  • Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff.
  • Interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
  • Establish and maintain effective working relationships with colleagues and the general public.
  • Responsible for the neatness of the reception area and ensure that guests feel welcome to a clean and tidy office
Apply Here

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