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Senior Business Analyst

3 months ago

Cape Town, Western Cape, South Africa NTT Full time

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Business Analyst's key function is to work with internal and external clients to determine requirements and to define solutions to address complex business, process and systems problems, and improvements in the organisation. They act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organisation, and to recommend solutions that enable the organisation to achieve its goals.

What you'll be doing

Key Roles and Responsibilities:

  • Conduct a Business Impact Analysis (BIA) and develop BIA Report.
  • Conduct an analysis and develop the ICT Continuity Plan / DRP.
  • Conduct an analysis and develop the Business Continuity Plan..
  • Deliver business projects in line with sponsor requirements and enterprise architecture.
  • Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
  • Ensure the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
  • Assist with the resolution of issues pertaining to the service.
  • Adhere to and follow the relevant development and support processes.
  • Communicate and escalate if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
  • Take responsibility for delivery of project elements with minimal supervision


Academic Qualifications and Certifications:

  • 10 years' experience as a BA.
  • COBIT
  • ITIL
  • Business Continuity planning and Disaster Recovery Planning experience.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.