Intermediate System Engineer

4 weeks ago


Johannesburg, Gauteng, South Africa Kontak Recruitment Full time
"Intermediate System Engineer (JB4295) Remote (Suitable for candidates in Gauteng only) R to R Annually CTC Permanent A Travel Retail Software company is looking for a dedicated Intermediate System Engineer to support and maintai...

Matric

Diploma in Computer Science, Information Technology, or a related field

University degree or graduate qualification in a related discipline such as Information Technology (Added Advantage)

Relevant industry certifications (Added Advantage)

Relevant certifications, such as ITIL Foundation,

Extensive experience in application support, including leadership roles

3+ years of experience in the system operations environment

3+ years of experience in the SQL

Experience in Windows Server Environments

Data Warehousing experience advantageous

Provide 2nd and 3rd Line Support for business systems

Maintain tickets within the incident lifecycle (timeously, effectively and efficiently)

Investigates data / system inconsistencies reported by users Work closely with manager, developers, project teams and users to ensure a continuous stable and efficient environment

Investigates data / system inconsistencies reported by users

Provides 24 x 7 standby / support for the production environments

Identifying and initiating any tuning to be carried out to optimize and improve capacity or performance

Acquires and applies knowledge of business processes, procedures, policies and practices

Communication skills

Accountability

Results driven

Team success

Adaptability

Reasoning: Quick evaluator of facts vs ideas or theory

Analytical, methodical and logical thinker

Appreciation: recognising value

Intuitive and innovative problem solver

Application: using ideas or knowledge in new areas

Strong listening, comprehension and formulating skills

Acute attention to detail

Goal setting and planning

People and process driven

Effective communicator

Well-developed resource management skills

Ability to work under pressure with tight deadlines

Ability to cope with and handle variable workload - can be heavy at times

Ability to work without close supervision

Well-developed inter-personal skills

Able to self-correct and be flexible / adapt to change

Ethical and honest


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