Information Officer
Found in: beBee jobs ZA - 2 weeks ago
Job title : Information Officer – Mpumalanga: Ehlanzeni Branch jobs in Mpumalanga
Job Location : Mpumalanga,
Deadline : May 08, 2024
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MAIN PURPOSE OF THE JOB
KEY PERFORMANCE AREAS
Provide information and advisory services to Seda clients.
Participate in information dissemination at Seda's promotional events.
Keep abreast of Seda services and offerings.
Provide relevant Seda stakeholders with client information from client/caller database.
Perform administrative activities relating Call Centre.
REQUIRED MINIMUM QUALIFICATION
Matric (NQF Level 4) and Diploma (NQF Level 5/ 12 months Certificate) in Information Sciences/Business Management/Business Administrator/Marketing
3 – 4 years in enterprise development environment and customer service experience
Able to demonstrate:
Excellent understanding and knowledge of small enterprise development sector
Knowledge of Seda offerings and services will be an added advantage.
Knowledge and ability to capture data
Knowledge and ability to retrieve electronic information.
Knowledge and ability to operate computer programmes (MS Word. Excel and PowerPoint).
CRITICAL COMPETENCIES
Advisory Service
Communication
Stakeholder Engagement
Analytical
Business Acumen
Problem-Solving & Decision-Making
Planning & Organising
Monitoring & Evaluation
Performance Driven
Administrative Diligence
Teamwork
Adaptability & Flexibility
Policy Adherence
Negotiation
Basic Computer Skills
Financial Acumen
Office Management
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