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Senior Project Manager

4 months ago

Johannesburg, Gauteng, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

Oversees the execution and completion of technology solutions projects in the professional services arena.

Manages people who lead projects supporting the company-client relationship, ensuring customer satisfaction.

Provides budget analysis, labor planning, and coordination of activities between client and company personnel.

Monitors project completion from initiation through delivery to meet revenue and cost projections.

Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements.

Typically utilizes management skills more than technical skills.

Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients.

Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Working at NTT

The role of Client Project Manager is to develop and direct the planning / strategic planning of multiple projects related to client implementation. They oversee the coordination and management of employees and resources required to successfully complete client implementation projects, from initiation to completion within budget and on time, using either a waterfall or agile methodology.

Key role and responsibilities:

  • Manage project initiation by developing and ensuring the project charter approval, identify and
  • engage stakeholders.
  • Maintain comprehensive project documentation, including plans, schedules, reports, and meeting minutes. Ensure that all project documentation is accurate and up-to-date in the PMO Toolset as well as project folders.
  • Identifying, managing, and communicating changes (risks, issues, actions and decisions) that may affect the project
  • Able to problem solve and conflict manage situations that may arise on the project
  • Managing project team members by delegating tasks and setting expectations for performance
  • Monitoring resource allocation, timelines, and other key metrics to ensure project milestones are met
  • Facilitating meetings with stakeholders to ensure effective communication about projects
  • Monitoring and controlling work input and scope to ensure that all projects remain on track and in control
  • Ensuring the projects and activities are executed in the most efficient and agile way based on agreed company methodologies, tools, and processes
  • Planning and managing program stakeholders, scope, activities, conflict resolution, and approach in and across a highly matrixed global organization through direct interaction and communication, regular status reports and personally managing escalations, when necessary
  • Report on financial progress on the project, control variances and ensure approvals
  • Following the change methodology, participate, facilitate, drive the deliverables and manage feedback with the senior leadership on the project to ensure successful adoption.

Change Management

  • Apply a structured methodology (ADKAR, PROSCII) and lead change management activities
  • Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
  • Support communication efforts
  • Enable the design, development, delivery and management of key communications.
  • Assess the change impact and stakeholder analysis
  • Conduct impact analyses, assess change readiness, and identify key stakeholders.
  • Support training efforts
  • Provide input, document requirements, and support the design and delivery of training programs.

Knowledge, skills and attributes:

  • Proficiency in project management methodology, tools, and templates (includes project planning, schedule development, scope management and cost management)
  • Formidable team working skills across matrixed client, supplier, and geographically dispersed virtual
  • teams
  • Instrumental in the use of IT methodologies, processes, and standards for project management
  • PMP or similar project management certification is a must have
  • Proficient in MS project and\other scheduling tools
  • Experienced in delivery that includes the use of external supplier and offshore resources
  • Excellent communication skills and presenting to senior leadership up to Director and C-Suite
  • More than 5yrs experience in project governance and working with a PMO environment
  • Experience in participating or driving change management as part of the project
  • Communicating with Senior stakeholders (Steercoms, Status reporting, Weekly meetings)

Skills Summary

What will make you a good fit for the role?

Workplace type:

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.