Product Specialist
Found in: beBee jobs ZA - 2 weeks ago
Job title : Product Specialist – Platreef jobs in Limpopo
Job Location : Limpopo,
Deadline : May 16, 2024
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Main Responsibilities:
Troubleshooting and technical assistance on Underground drilling / Bolting / Hauling equipment
Optimize Drilling & Bolting application according to underground environment
Assist on right drilling tools and GET are used to ensure optimum drilling / hauling performance
Ensure all pressure and RCS setting are aligned to mining application
To ensure equipment performance and high equipment availability,
Conduct regular machine audits / daily inspections
Assist customer in Schedule and Preventive and back log maintenance
Assist customer in Workshop repair jobs
Attend Breakdown Calls
Assist in Maintenance and critical parts planning
Conduct operator and maintenance staff training and evolution
Share best practises and assist Operator in drilling / Bolting / Hauling application
Implementation of Technical Service Bulletin / Modification as and when applicable
Process Warranty claims as and when applicable
Perform RigScan on scheduled intervals
Coordinate with Technical Team at head office
Build strong relationships with our customers
Main Duties:
Commissioning of machines
Pre-delivery service, some in workshop and on site
Commissioning of underground equipment
Implementation and monitoring of new technologies in area of responsibility
Weekly status reports
Suggested improvements to Epiroc and customers
Record keeping of implementation process with suggested improvements
Communication:
Reports on all site visits to clients and manager
Customer activity / prospects
Customer problems
Communication with your office, on an ongoing basis, of your movements
Monthly Utilisation must be above 85%Main Responsibility or Functions of the Job
Educational Qualification:
Grade 12
Technical qualification (Trade Test)
Experience on underground TMM equipment.
Required Skills and Capabilities:
Very strong technical background
Computer literacy
Good customer relations
Good telephone manners and skills
Good product knowledge
Interpersonal skills to work with customers and suppliers and to work as part of the
Technical Support team
Be able to work independently without supervision
Be presentable to customers in grooming and dress code
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