Systems Administrator: Information Technology
Found in: beBee jobs ZA - 2 weeks ago
Job title : Systems Administrator: Information Technology jobs in North West
Job Location : North West,
Deadline : April 10, 2024
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Key Performance Areas
Maintain high-performance levels for all IT infrastructure-related services and processes.
Develop in-depth knowledge of IT infrastructure and related software applications to deliver a single seamless quality service across the Group.
Capacity Planning – Monitor and forecast resource usage to ensure optimal system performance and avoid downtime due to resource exhaustion.
Patch Management – Ensure systems are up-to-date with the latest security patches and updates to mitigate potential cyber-attacks.
Security Monitoring – Monitor and respond to security threats in a timely manner to prevent or minimize the impact of security incidents.
Access Management – Manage user access to systems, applications, and data to maintain confidentiality, integrity, and availability.
Maintain server uptime during scheduled business hours per the approved Service Level Agreement.
Maintain Asset Management registers, and its Life Cycle (procurement, deployment, maintenance and disposal) in line with the corporate Asset Management Policies.
Service Level Management – Ensure service level agreements (SLAs) are met or exceeded to maintain customer satisfaction.
Maintains adequate and industry awareness of knowledge of operating systems and application software used to provide a high level of support.
Application Availability – Ensure the availability of critical business applications during scheduled business hours.
Application Performance – Monitor and optimize application performance to ensure optimal end-user experience.
Application Security – Ensure the security of critical business applications to prevent unauthorized access or data breaches.
Disaster Recovery Plan – Ensure adherence to the plan and maintain the availability and effectiveness of disaster recovery systems to minimize downtime and data loss in the event of a disaster.
Backup Completion Rate – Ensure all critical data is backed up on a regular basis and the completion rate meets or exceeds the established backup schedule.
Recovery Time Objective (RTO) – Ensure the time taken to recover critical data in the event of a system failure or data loss meets or exceeds the established RTO.
Recovery Point Objective (RPO) – Ensure the point in time to which data can be recovered meets or exceeds the established RPO.
JOB REQUIREMENTS
KEY KNOWLEDGE & SKILLS
COMPETENCIES
Ability to work independently and collaborate with a team to produce quality service within
Tight timeframes.
Time Management
Strong analytical, problem-solving,
Troubleshooting & interpersonal skills
Problem solving
Stress Management
QUALIFICATIONS AND EXPERIENCE:
Education:
Experience:
5 to 7 years' experience in the systems administration environment.
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*Systems Administrator: Information Technology in
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