Heart of House Specialist

7 days ago


Cape Town, Western Cape, South Africa Marriott International Full time
Job Number
Job Category Food and Beverage & Culinary
Location Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our Heart of House Specialists play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations), or transporting dishware across the hotel, these associates do whatever it takes to get the job done.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Perform other reasonable job duties as requested by Supervisors.

General Kitchen
  • Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.
  • Report maintenance issues immediately to appropriate personnel (i.e., management or maintenance).
  • Receive deliveries, store perishables properly, and rotate stock.
Dishwashing Activities
  • Ensure clean wares are stored in appropriate areas.
  • Clean the dishwashing machine, including removing trash and spraying the inside of the machine, cleaning and unclogging the spray arms and jets, cleaning the outer surfaces of the machine and troubleshoot dishwasher malfunctions as required.
  • Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink at the appropriate levels to clean dishes, ensuring the chlorine levels are between 50 and 100 parts per million and that the water temperature is sufficiently hot.
  • Ensure water temperature, and chemical levels are appropriate to run the dishwashing machine, and complete proper documentation.
  • Rack dirty items (silverware, plate ware, etc.).
  • Sort silverware with eating surfaces facing up into separate cylinders and wash/re-wash.
  • Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing.
  • Spray all racked items with hot water to loosen and remove food residue.
  • Breakdown dirty bus tubs
Maintenance, Sanitation, and Cleaning Activities
  • Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel.
  • Empty trashcans, ensuring each can is clean, relined, and covered, and maintain dumpster area.
  • Wash and disinfect kitchen and linen store room areas, tools, utensils and equipment.
  • Clean and mop all areas in assigned departments (e.g., sink area, shelves and counters, tops of chemical bottles, outside of the dish machine, dish room door and walls, bus carts).
  • Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms.
  • Organize cleaning chemicals and supplies and ensure they are stored appropriately and kept separate from food products.
  • Keep hand wash stations maintained (for example, supplied with soap, towels, step-on trashcan, gloves, and proper signage) and fully functional.
  • Ensure proper and safe handling and storage of equipment, returning equipment to appropriate location.
Working with Others
  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Exchange information with other employees using electronic devices (e.g., earpieces, two-way radios, email, DECT Phones).
Safety and Security
  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
  • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS). Follow further local Training requirements & Guidance.
  • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
  • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
  • Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Follow company and department policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.
Interpersonal Skills
  • Teamwork
  • Diversity Relations
Personal Attributes
  • Safety Orientation
  • Dependability
PREFERRED QUALIFICATIONS

Education

No Higher Education / No Diploma

Related Work Experience

No related work experience is required

Supervisory Experience

No supervisory experience is required

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

  • Cape Town, Western Cape, South Africa Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our Heart of House Specialists play an important role in support of a number of vital hotel...


  • Cape Town, Western Cape, South Africa Marriott International Full time

    POSITION SUMMARY Our Heart of House Specialists play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (., kitchen, food and beverage) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning...


  • Cape Town, Western Cape, South Africa Marriott International, Inc. Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Protea Hotel Fire & Ice Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our Heart of House Specialists play an important role in support of a number of vital hotel...


  • Cape Town, Western Cape, South Africa Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Protea Hotel Cape Town Tyger Valley, Uys Krige Drive Jip de Jager off ramp Ext 20, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our Utility Cleaners play an important role in support of a number of vital hotel...


  • Cape Town, Western Cape, South Africa Adidas Full time

    Purpose & Overall Relevance for the Organization:To contribute to maximizing the profitability of the Brand Flagship Store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers:To maintain an effective and organized stockroom and logístical environmentTo execute store operations with a particular focus on...


  • Cape Town, Western Cape, South Africa Scala Pasta Bar Full time

    We are looking for a front of house restaurant manager for our smart casual dining, modern and busy restaurant in the heart of foodie district in Cape Town, Bree Street.There is potential to learn and grow within our company.We are looking for the following characteristics:Enthusiasm for the industry Willing to learn Keen interest in wine Trustworthy Loyalty...


  • Cape Town, Western Cape, South Africa Western Cape Department of Health Full time

    Closing Date- 2024/07/08- Reference Number- WCG Tracking Number- DOI 75/2024- Job Title- Strategic Sourcing Specialist: Acquisition and Contract Management, Ref No. DOI 75/2024- Department- Department of Infrastructure- Salary level- 8- Enquiries- Mr E Sawall Job Type- Permanent- Location - Country- South Africa- Location - Province- Western Cape- Location -...

  • Travel Consultant

    2 weeks ago


    Cape Town, Western Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    OverviewMy Client a Travel Company arranging tailor-made, private safaris as well as specialist expeditions into Africa and South America is recruiting for a well experienced senior travel consultant (Sales) to join their team. The applicant must have significant experience (5+ years) dealing with international clients in the high-end travel space and...

  • Travel Consultant

    2 weeks ago


    Cape Town, Western Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    Overview My Client a Travel Company arranging tailor-made, private safaris as well as specialist expeditions into Africa and South America is recruiting for a well experienced senior travel consultant (Sales) to join their team. The applicant must have significant experience (5+ years) dealing with international clients in the high-end travel space and...


  • Cape Town, Western Cape, South Africa Viv Gordon Placements Full time

    We have a sterling, fully on-site opportunity for a mid-senior Content Specialist to join the in-house studio at one of South Africa's most legendary gaming, and entertainment brands based in Cape Town's CBD.The Content Specialist is responsible for creating, presenting, and producing outstanding, meaningful, quality, and relevant content that drives traffic...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    English Concierge SpecialistAt Rhino Africa, the world's leading Safari company, we are proud to promote safari & luxury travel destinations across Africa; pioneering a new path for sustainable tourism and leaving our legacy on the continent. We are on the lookout for a full-time English Concierge Specialist to join our Sales Support team.As an English...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    German Concierge SpecialistAt Rhino Africa Safaris, the world's leading Safari company, we are proud to promote safari & luxury travel destinations across Africa; pioneering a new path for sustainable tourism and leaving our legacy on the continent. We are on the lookout for a full-time German Concierge Specialist to join our Sales Support team.As a German...


  • Cape Town, Western Cape, South Africa Red Bull Gruppe Full time

    The Field Marketing Specialist (FMS) is the marketing expert of their territory and supports the Field Marketing Manager (FMM) in building the local face of Red Bull in their field in the most relevant way and in line with the global and national strategies and priorities.They work with the FMM to build strong local networks in ensuring we are the most...

  • Back of House Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa Adidas Full time

    Purpose & Overall Relevance for the Organization:To be responsible for managing product life cycles from entry to exit To drive productivity of stock movements in relation to delivery receiving and transfers To take ownership over the implementation of Heart of House and Management of Stockroom Layouts and its maintenance To execute store operations with...


  • Cape Town, Western Cape, South Africa U.S. Department of Justice Full time

    SummaryTOUGH WORK. VITAL MISSION. Challenge yourself You have the power to help combat drug trafficking. Be a part of DEA It's tough work, but a vital mission. Whatever your background or expertise, your work at DEA will be tremendously rewarding because it will have a daily impact on national security and the quality of life of all Americans.This job is...


  • Cape Town, Western Cape, South Africa Kuehne+Nagel Full time

    Sea Logistics Customer Care Expert supports customers by providing helpful information, answering questions, and responding to complaints.- Your Role :To provide front-line customer support and ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external...


  • Cape Town, Western Cape, South Africa Talentcru Full time

    Passionate about investments and seeking a rewarding career in fiduciary asset management? We have an exciting opportunity for a Portfolio Implementation Specialist in our Fixed Interest team. This role will provide administrative, procedural and risk management support to the Investment team, particularly the Portfolio Managers (PMs), ensuring you're part...


  • Cape Town, Western Cape, South Africa Graylink Full time

    Job Advert Summary:At graylink, helping our customers succeed is at the heart of what we do. We are looking for an Application Support Specialist to join our Client Services team in Cape Town. Our digital talent solutions help employers automate manual processes to recruit, retain and reorganise talent quickly, efficiently, and for less.Minimum...

  • Food Specialist

    2 weeks ago


    Cape Town, Western Cape, South Africa vida e caffe Full time

    PURPOSE OF THE POSITIONThe Food Specialist is responsible for all food preparation and production in the store, focusing on quality, presentation and the freshness of the ingredients used.KEY RESPONSIBILITIES AND DUTIES:1. CleaningBack of house:Cupboards and shelvingFood prep station and surfacesScale and baking utensilsOven, cooling fan and cooling...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    English Concierge Specialist Rhino Africa is the World's Most Awarded Safari Company and has been planning tailor-made luxury safaris to Southern Africa, East Africa and the Indian Ocean Islands since 2004. We've welcomed over 200,000 delighted guests from all across the globe, and reaped many awards along the way too. But it's not all thrills and frills,...