Financial Advisor

4 weeks ago

Cape Town, Western Cape, South Africa Jobking Full time

Department:
Administration

Sector:
Financial Services, Asset Manager

Salary:
Market related

A well-known Asset Manager based in CPT is looking for a Financial Assistant to join their Administration team.

The successful candidate will be responsible for delivering exceptional Administration Support to Financial Advisers, in their goal to secure new Clients and service an existing Client base.

To cultivate great Client relationships and deliver great Client service.

The Role Key Responsibilities:

Financial – New Business & other financial transactions:
Collections of funds.
FICA & FAIS Compliance checks.
Screen all application and transactional forms to ensure all required info is fully completed.
Screening of all other requirements relating to the financial transaction.
Submit financial transaction timeously for processing
Screening of confirmations of transactions / activities to ensure accuracy and correct reporting.
Keep Client/Advisor informed of progress of all activities till completion.

New Business Prospect:

o Prepare New business pack, which include:
Mandate

LOA
FAIS disclosure

RPQ
Will application
Any documents relevant to the meeting
Assisting the Advisor with maintaining the existing Client base:

  • Liaise with Advisor and Client to establish what documents / information is required for the first meeting (get Letter of authority / broker's note signed etc.)
  • Prepare all documentation required and reports for this meeting
Schedule Client meetings.
Booking of meeting room.
Arrange parking.

Review Process:
CRM review list monthly in advance and discuss same with Financial Advisor (where applicable),
Set up review meeting with Client and invite report writer on calendar (where applicable),
Ensure that the Client receives a
LOA to sign immediately when meeting is set up.
Change annual review status to pending,
Confirm review meeting with Client one week before the date.
Check our database to see if the Client is fully FICA/FAIS compliant. If not, print off necessary, FAIS docs for the file for the meeting; and advise the Client to bring in New FICA if necessary,
Ensure that the report writer receives a copy of the signed
LOA (where applicable).
Scan the signed report and attach to CRM,
Print and bind report and hand original to Advisor,
Scan minutes after the meeting and any new FICA or FAIS docs and attach to CRM.
Mark retail annual review as complete, selecting correct type e.g. face to face review (where applicable).
Check that new retail annual review is triggered for the next meeting (where applicable). NB where client has a Living Annuity, review should be set up two months prior to income review date.

Existing Business activities/transactions:
Static detail changes to be updated on Interface at all times to ensure data integrity is maintained. Ensure instruction submitted to relevant service provider.
Submit all transactions for processing e.g. Switches, New business, Policy surrenders, Living Annuity income review etc. timeously,
Client handovers /recoding,
Attend to all email and phone call Client queries / requests

Systems:

Update all systems:

  • New Business Monitor (update new business from pending to submitted, ensure that the date is changed to date business was issued,
CRM – Clear precise notes / instruction, on task to be actioned,
Interface – Accurate loading of New, Business on Interface, including fees

General:
Faxing, photocopying, printing, binding, scanning,
Attend to all incoming calls and emails,
Answer buddy's call when away from their desk
Filing,
Assist/support other Advisors in the absence of their assistant,
Assist with identified projects to support business efficiencies

Key Requirements:
Systems knowledge– Effective usage and application of computer applications (MS Office/ Word, Excel, CRM/Interface)
Product and Industry Knowledge is a must have - you will either be studying towards a CFA or CFP certification or have extensive product knowledge
Managing Relationships
Ability to plan and organize
Sense of urgency
Action Orientation
Decision making
Resilience
FICA knowledge
Adaptability
Co-operation & team work

Additional Information:
Preference will be given to EE candidates
Applicants to contact Tracking Talent with CV and relevant certification.

Apply Here

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