Senior Client Partner

4 weeks ago

Johannesburg, Gauteng, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

NTT DATA is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the NTT DATA brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.

Working at NTT

Key Roles and Responsibilities:

  • A Senior Client Partner is a quota-bearing sales persona and working with services teams to identify, develop, and close systems integration and Networking Managed Service and outsourcing deals.
  • As a Senior Client Partner focused on network managed services & productivity and collaboration, it is key to be a services expert and be known as the client's trusted network managed services advisor.
  • Commercial business case modelling- essentially a deal architect.
  • Ability to develop Business Cases and C-Suite engagements.

Required Experience:

  • You will need to demonstrate an impressive track record of managed services solutions to large enterprise accounts
  • Advanced demonstrated experience structuring large, multi-year profitable contracts
  • Deal Architect experience with products from MICROSOFT, CISCO, PALO ALTO.
  • Business Case writing and Presentations experience.
  • Advanced demonstrated ability of building strong relationships with clients across all levels; but especially the C-suite
  • Advanced demonstrated experience of networking with senior internal and external people in the specialist area of expertise - Minimum 10 years
  • Advanced demonstrated experience in managing the entire sales process, contracting process and legal implications of a deal

Academic Qualifications and Certifications:

  • A Degree in a Technical or Sales field are preferred but not essential.
  • Solution Selling/SPIN skills
  • Desirable: Cloud Certifications, Voice Certifications, Azure Certifications, Cisco Certifications, AWS Certifications

Knowledge, Skills and Attributes:

  • Strong knowledge of network and outsourcing principles and products
  • Strong understanding of and the ability to position NTT's services offerings that may span multiple technology domains across Network Managed Services, Support Services, Consulting Services and Technical Services
  • Strong understanding of platform delivered services and how to articulate the value of standardized, centralized and optimized services.
  • Conversant with a business outcome led approach to sales.
  • Strong understanding of broader IT infrastructure components, such as Cloud and Security.
  • Strong understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations.
  • Have the legal knowledge to discuss contracting with the client and understand how to position terms as a value exchange
  • Good understanding of each team member's skills and knowledge and coach team members to drive team effectiveness
  • Client-centricity coupled with problem solving.
  • A comprehensive understanding of networking technologies and an awareness of IoT concepts and how they impact network design
  • Strong business acumen and negotiation skills to craft solutions that are beneficial to NTT and the client
  • Ability to develop Business Cases and C-Suite engagements.
  • Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset if key
  • Natural team player – ability to coordinate and liaise with delivery teams across multiple business areas
  • Quick learner to understand any new solutions that are ready to take to market

Skills Summary

Client Advisory, Managed Network Services, Managed Service Providers, Sales Pursuits, Solutions Selling, Structuring Deals, Technology Services

Workplace type:

On-site Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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