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Cruise Planning Specialist

3 months ago

Cape Town, South Africa Adzuna ZA B C2 Full time
Responsibilities:
The person doing this job will not be booking any cruises, they will be a ground operator for the Cruise Liners excursions in Southern Africa
  • Prepare competitive quotations and innovative itineraries
  • Build close relationships with suppliers
  • Rate negotiation & negotiate terms and conditions
  • Book accommodation, flights, allotments and all other services as required
  • Prepare excel costings and re-quotes
  • Ensure high attention to detail is always maintained
  • Focus on delivery excellence in customer service, internal and external (speed to replies/accuracy/creativity/file handling)
  • Assist with Cruise RFPs & proposals as required
  • Create and update tracking documents
  • Adhere to margin strategies as per company policy
  • Build close working relationship with the in- office Operations & Planning Team
  • Attend functions with Agents/Guests as required
  • Attend supplier training & Fam trips as required

Candidate Requirements:
  • Matric Certificate
  • Travel Diploma
  • Tour consultant experience at an intermediate level in an inbound tour-operating environment for a minimum of 3 years
  • Experience with costings and quoting
  • Excellent relationship building & negotiation skills
  • Excel experience is an advantage
  • Good product knowledge of Southern Africa
  • Team- work, and also be able autonomous when required.
  • Office/administration skills
  • Understanding of on the ground operations and excellent quality control

Full time, in-office position
50% medical aid contribution + Gap cover + risk benefit, pension fund

ðLocation: Cape Town, Western Cape

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