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Project Supervisor

1 month ago

Cape Town, South Africa Adzuna ZA B C2 Full time
Ensure that all station staff carry out and perform their duties strictly in accordance with the contracts Quality Management System encompassing:

The Company Rules
Customer Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Cleaning Procedures
Health and Safety Procedures

PRIMARY DUTIES
Staff Supervision
Weekly Project Status Report
Data Analytics
Monthly Performance Report
Assist KAM and Operations Manager as and when required
Supervise daily activities of the Shift Scheduling team
Supervise daily activities of the Office Administrator
Train and communicate new policies and procedures to Shift Schedulers and Office Administrator

Shift Schedule and Resource Attendance
Co-ordinate preparation of monthly shift schedule
Co-ordinate monthly shift schedule per staff member for distribution by functional area managers
Co-ordinate shift scheduling of staff required to attend training
Co-ordinate shift scheduling of staff at new stations
Co-ordinate shift scheduling of new trainee staff appropriately
Monitor and review biometrics system and shift schedule for staff discrepancies

Timesheet Co-ordination and Resource Attendance Report
Ensure timesheets are received daily and captured correctly
Review and approve timesheets and leave requests
Prepare Site Attendance Overview Report from Prof1T to Excel spreadsheet, check and rectify queries with the shift scheduling team on Fridays.
Highlight exceptions and provide the Site Attendance Overview Report to functional area managers for verification
Review and analyze weekly Site Attendance Overview Report on Wednesdays and present to HR Director
Generate and reconcile (including time and payroll calculations) the Site Attendance Overview Report and submit to HR Payroll on 21st of each month
Follow up on queries as and when received

Staff Transport Logistics
Co-ordinate staff transport requirements on Prof1T
Prepare and distribute schedules for transport service providers
Review and sign off transport service providers monthly invoices
Liaise with transport service providers as and when required for all staff to ensure accessibility

Asset Register
Maintain asset register with Technical FM

Health and Safety
Monitor and assist OHS Officer to ensure all relevant documentation is in place and various schedules are updated and maintained

Office Administration
Ensure procedures are adhered to for office administration activities by Office Administrator such as:
Monitoring procurement (stationery and general supplies)
Monitoring archiving
Monitoring office cleanliness
Minute-taking of AEM Operations meetings

SECONDARY DUTIES
Assist SS team as and when required
Event assistance as and when required

It should be noted that for operational reasons, it may be necessary for you to perform tasks other than those described herein from time to time
Prescribed procedures may be amended by management as and when required

Key Skills and Experience
Ability to establish and maintain effective working relationships with all staff
Good communication skills
Ability to stay calm under pressure
Methodical and thorough approach to work
Ability to priorities tasks
Computer literacy
Demonstrates good judgment and reasoning when investigating and solving problems
Demonstrate the ability to tactfully handle difficult situations
Promote smooth interactions with other departments and foster good interdepartmental relations
Promote a high degree of morale and spirit of motivation within the office
Seek guidance and direction in the performance of responsibilities and duties
Work well with supervisor and all others in positions of authority
Consistently acts as a customer service representative for the company

People and Management Skill
Engages & Inspires
Supports High Performing Team
Build Self-awareness and Listens
Ability to multi-task
Analytical and quick thinking
Have a professional attitude
Problem solving skills
Self-motivated and work independently
Take ownership of tasks

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