Trolley Regional Manager-Eastern cape

Found in: Adzuna ZA B C2 - 1 week ago

Easter Cape, South Africa Adzuna ZA B C2 Full time
Job Description

Job Purpose

  • To co-ordinate and manage the operation of all aspects of the existing commissioned Corporate Trolley Contracts and any subsequent or future contract in this area.
  • To co-ordinate and manage the operation of all aspects of further externally commissioned Facilities Management-related service contracts that may be required to become the responsibility of the incumbent in the future eg: hygiene, pest control,Trolley Management..
  • To control the financial and resource management of the contracts allocated to you.
  • To manage quality standards and to control contract costs.
  • To provide professional and technical advice specific to Facilities Management Services to departments, committees and external agencies as approved by the company.
  • To ensure the work is compliant with professional standards, within devolved budgets and meets Service Level Agreements (SLAs) via sound and accountable management systems.
  • To lead change and assist in the delivery of excellence in customer service and professional Facilities Management delivery, instilling a culture of continuous improvement.
  • To liaise, co-ordinate and represent the service and company as a champion for customer service. To build a reputation for best in class Facilities Management for customer service within all the sites allocated to you.
  • To manage trolley losses and recoveries on site in the region.
Skills and Competencies
  • Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLAs.
  • Strong people skills and knowledge or Industrial relations.
  • Strong on client relationships and strong communication skills.
  • Leadership skills.
  • Attention to detail.
  • Sense of urgency.
  • Problem solving experience.
  • Able to work under pressure.
  • Be flexible and adaptable.
  • Should be able to work independently.
  • Able to work independently and under pressure.
  • Provern Experince working with Trolley Management
Qualifications
  • Minimum Matric or extensive relevant experience;
  • 5 years Cleaning/Trolley Management experience in a similar environment on middle management level.
  • Must have own drivers'''' license and own vehicle.
  • Relevant operations and people management experience.
  • Strong management of staff experience and the ability to oversee large compliments of people. (ie. timekeeping, attendance, check work flows, monitoring of schedules, motivating and disciplining staff).
  • Identifying potential candidates to develop.
  • Understand cleaning principles and knowledge of company policies and procedures.

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