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QA Manager
2 months ago
Role Overview:
- The QA Manager is a leadership role responsible for the successful implementation of QA methodologies, processes, and automation technologies within DevOps and Agile principles. Managing a team of 1015 QA professionals, you will work closely with the COO, CTO, and other executives to deliver high-quality software that meets product design and quality requirements. The role includes ensuring software delivery is secure, maintainable, and aligned with defined architecture and quality standards.
- Lead and manage a QA team to implement and adopt test automation within the organizations DevOps transformation.
- Collaborate with the COO, CTO, and other executives to define and codify software quality standards, particularly focusing on banking-grade security and maintainability.
- Drive the QA strategy, ensuring its effective implementation and alignment with the companys overall goals.
- Work closely with various teams, including Project Office, Development, and Infrastructure, to ensure timely delivery of quality software.
- Implement mechanisms to monitor, manage, and report on QA activities, ensuring continuous improvement.
- Ensure all product features and enhancements meet the required specifications and quality standards.
- Research and recommend external partners and technologies to enhance QA processes and outcomes.
- Establish consistent QA standards and processes aligned with best practices for delivering scalable, robust, and high-quality software.
- Manage resource allocation and availability, ensuring productive use of resources to meet customer demand.
- Foster effective internal communication within the QA team and across the organization.
- Create an environment of psychological safety where team members can thrive.
- Ensure the skills and experience of the QA team align with the engineering, technological, and business needs for current and future services.
- Establish clear organizational structures and succession plans that align with growth expectations and team member development.
- Provide support to team members, adhering to company values, policies, and procedures.
- Ensure compliance with all relevant policies and procedures, completing required documentation.
- Deep and practical understanding of DevOps and Agile methodologies, processes, and principles.
- Experience with Microsoft DevOps tools and software.
- Proven leadership skills, particularly in managing teams through transformation and change management processes.
- Experience in implementing and adopting test automation within an organization.
- Ability to drive and report on strategic QA initiatives.
- Training or certification in DevOps and/or Agile methodologies.
- Willingness to work overtime (as an exception when required).
- Willingness to perform standby duties (as an exception when required).
- Must have reliable transport.
- Reliable and secure home internet connection.
- Self-motivated and able to work independently.
- Strong team player.
- Accountable and responsible.
- Collaborative and supportive.
- Passionate about quality assurance and software development.