Documentation Controller

3 weeks ago


Stellenbosch, South Africa Adzuna ZA B C2 Full time
Requirements:
  • Grade 12 (Essential)
  • Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field (Desirable)
  • A minimum of 2-yearsâ experience in Freight Forwarding and Logistics experience (Preferably export related)
  • After hours availability is essential
  • Ability to identify the needs in the team and assist where needed
  • To have working knowledge of Google Workspace / Excel / Inttra
  • To have the ability to read and interpret shipping documentation
  • Resilient with the ability to work under pressure and meet daily, weekly and monthly deadlines
  • Strong organisational and communication skills to manage workload and prioritise
  • Attention to detail and accuracy
  • Fast learner in internal and external computer systems and processes
  • Ability to work with multiple key stakeholders both internal and external in dynamic industry changing environment

Responsibilities:Â
  • Open files on systems and upload supporting documentation
  • Accurately capture consignee instructions on systems
  • Ensure that final file covers are received from the Ops team before vessel sailing
  • Shipping instructions are submitted to the shipping lines as per the deadlines
  • Prepare, process and submit PPECBâs, Phytoâs, Certificate of Origins, Cargo Dues, Eur 1âs, Form Aâs within the required timeframes. In accordance with required legislation
  • Ensure that the client updates that shippers, contacts and instructions on systems and guide clients when needed
  • Ensure that completed documents are available on systems
  • Systems are updated and accurate at all times
  • Relevant additional comments are made on systems. E.g costs / delays
  • Complete additional invoices information / comments / requests or Form 7âs within 30 days of vessel departure
  • Inform Line Manager of any documentation or client issues immediately and to flag the necessary with relevant departments
  • Liaise with clients to ensure all required documents and information are received to process documents accordingly for the clientsâ shipments
  • Interact and communicate with 3rd party service providers such as but not limited to- shipping lines, Customs, PPECB, Chambers and DHL to complete documentation processes for our clients by managing exceptions with regard to queries
  • Perform all duties in line with the companies documentation KPIâs
  • Minimum annual volume of 600 containers complexity dependent



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