IT Software Verification Technician to start A.S.A.P

4 weeks ago

Somerset West, South Africa Adzuna ZA B C2 Full time
Training to be given.

Work closely with Software Developers and Verification team. Create and update verification reports.

Proof read and edit material to improve quality and consistency.

Requirements:
  • Matric
  • At least 1 year's experience in a technically based role, for example IT Technician or Cloud development
  • Technical writing skills in packages such as MS Word
  • Time player
  • Multitasker and logical thinker
  • Strong attention to detail
  • Excellent communication skillsÂ
  • Ability to perform repetitive tasks

Job Description:
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The Employee will satisfactorily carry out all the tasks and duties normally associated with this position, which include but are not limited to:
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  • Deliver on and be accountable for auditing and documenting the process and steps required for re -building software applications for The Organisations national and international clients, including maintaining and deploying from client component source code.
  • Travel to client sites, domestically and, possibly, internationally, to audit and document the rebuild process of software applications and Cloud infrastructures;
  • Carry out remote verification projects to audit and document the rebuild process of software applications and Cloud infrastructures;
  • Collaborate with external software developers and users on a variety of development platforms, technologies and architectures;
  • Responsibly manage the transfer of material to be placed in trust to The Organisation in order for it to be securely vaulted;
  • Manage the delivery of verification project work, giving suitable consideration to the licensee/software vendor relationship;
  • Produce and occasionally present verification reports based on the specifics of a given verification project;
  • Ensure verification reports are written to the expected quality and within the agreed SLA's;
  • Reviewing âplaced in trustâ documentation.
  • Corresponding and liaising with The Organisations clients and responding to general queries.
  • Assisting the Verification Executive with The Organisations Admin Portal, and upload Portal
  • Accurately performing processes on the Organisations Admin Portal and maintaining necessary records (both hard and soft copy) in relation to the Organisations agreements and ancillary documentation (including uploading documents/correspondence onto the relevant database);
  • Assist with research into suitable leads to pass to Account Management colleagues;
  • Achieving Company business objectives in managing account relationships with existing customers to grow business;
  • Maintaining good Corporate Governance and Standards as key strategic imperatives;
  • Serving as a Company Representative in the business community
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Objectives and Key Results (OKRs), Key Result Areas (KRAs):
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  1. Product Knowledge:
  • Develop a strong knowledge of The Organisations products and services in order to optimise the sales process;
  • Understand how the benefits of The Organisations products and services can meet customerâs needs in various business sectors.
  1. Skills:
  • The Employee will have specific skills, primarily technical, but including but not limited to the following:
  • An interest and some technical knowledge of software development and associated technologies;
  • An understanding of a range of common programming languages, cloud -based systems and associated infrastructure;
  • Strong project management, analytical and client facing skills as well as a good understanding of the full Software
  • Development life-cycle.
  • Have a general awareness and understanding of information security and the associated considerations;
  • Proven ability to explain technical content to a non -technical audience;
  • Ability to communicate and collaborate with at a management level;
  • Ability to understand demanding technical engagements;
  • Excellent communication skills and an ability to communicate effectively both with clients and internally;
  • Proven ability to manage client interactions with minimal supervision;
  • Good document-writing and presentation skills taking into consideration complex technical solutions;
  • Ability to effectively manage your own time and work to deadlines;
  • Flexibility to travel domestically and, possibly, internationally;
  • Previous external customer support or consultancy experience;
  • Good organisational skills and the ability to continually prioritize and respond to the changing needs of the business;
  • A pragmatic and pro -active approach;
  • Attention to detail;
  • Team player;
  • Strong IT skills (including the use of databases);
  • A full SA driving license and a willingness for travelling to various client sites
***Only successful candidates will be contacted***

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