Retail Branch Manager

Found in: Adzuna ZA B C2 - 2 weeks ago

Sandton, South Africa Adzuna ZA B C2 Full time
Qualifications and Experience:
  • Firearm Competency - application will not be considered without a Firearm Competency.
  • Matric Additional qualifications will be an advantage
  • Proven experience (3-5 years) in retail management, preferably in the hunting and outdoor industry.
  • Strong leadership and team-building skills, with the ability to inspire and motivate others.
  • Fully bilingual in both English and Afrikaans non-negotiable.
  • Excellent interpersonal and communication skills.
  • Proficiency in financial management, budgeting, and reporting.
  • Passion for outdoor activities and a solid understanding of hunting, fishing, and outdoor gear.
  • Customer-focused mindset with a dedication to delivering exceptional service.
  • Ability to analyse data, identify trends, and make informed decisions.
  • Knowledge of health and safety regulations and compliance.
  • Familiarity with outdoor industry trends and products.
  • Strong problem-solving and decision-making abilities.
Responsibilities:
Leadership and Team Management:
  • Lead, motivate, and mentor a team of sales associates, customer service representatives, and support staff.
  • Set clear performance goals, conduct regular performance reviews, and provide guidance to enhance team performance and cohesion.
  • Increase the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities.
Operational Excellence:
  • Oversee daily operations of the branch, including inventory management, sales, customer service, and maintenance.
  • Ensure efficient store layout and product displays that maximize customer engagement and sales.
  • Identify, evaluate and manage strategic risks and opportunities.
  • Ensure compliance with company and industry policies and procedures.
  • Monitor inventory items and make staff aware of inventory shortcomings.
  • Liaise with other branches and head office regularly.
Administration:
  • Complete weekly reports.
  • Attend, participate and manage morning meetings.
  • Attend, participate and proceed with management meetings held twice per week.
  • Complete the payroll function of signing off payroll recons, approving leave, scheduling staff, attending hearings and ensuring all new staff members have completed and signed required documents.
Customer Experience:
  • Champion a customer-centric approach, ensuring that all customers receive exceptional service and have a memorable shopping experience.
  • Handle escalated customer concerns and feedback, striving for swift resolution and customer satisfaction.
Sales and Business Development:
  • Develop and execute strategies to achieve sales targets and drive revenue growth.
  • Identify market trends and customer preferences to introduce new products and promotions that align with customer needs.
Staff Training and Development:
  • Provide ongoing training to staff on product knowledge, customer service best practices, and industry trends.
  • Foster a culture of continuous learning and professional development within the team.
Budgeting and Financial Management:
  • Manage the branch budget, monitor expenses, and optimize resource allocation to ensure profitability.
  • Analyse financial reports and data to make informed decisions that contribute to the branch's success.
Health and Safety Compliance:
  • Ensure that the branch operates in compliance with health and safety regulations, implementing necessary measures to protect employees and customers.
Community Engagement:
  • Act as a local ambassador for the brand, participating in community events and initiatives to foster a positive brand image.
The above list is not exhaustive, and the employee may be asked to take on other tasks to support and assist in the smooth running of the Company.
Retail hours apply.

  • National Manager

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Sandton, South Africa LMP RECRUIT Full time

    Wonderful Opportunity.Our client in the banking sector are looking for your skilled experience and passionate of the field to join to take charge as a National manager - Branch banking retail .The National Manager Branch Banking role is responsible for the setup, build and operations of all physical distribution. The role will require understanding the role...

  • National Manager

    Found in: Whatjobs ZA C2 - 1 week ago

    sandton, Gauteng, South Africa LMP RECRUIT Full time

    Wonderful Opportunity. Our client in the banking sector are looking for your skilled experience and passionate of the field to join to take charge as a National manager - Branch banking retail . The National Manager Branch Banking role is responsible for the setup, build and operations of all physical distribution. The role will require understanding the...

  • Manager, Branch, Healthcare Distribution

    Found in: Talent ZA C2 - 3 weeks ago

    Sandton, South Africa DSV Full time

    Time Type: Full Time Main Purpose of the Role: To manage the people, clients, and deliverables of the branch, ensuring that it is aligned with the overall objectives of the organization and that company resources are optimally utilized to achieve operational and financial targets of DSV Solutions Durban site. Job Related Requirements: Grade 12 certificate...

  • Retail Manager

    7 days ago

    Sandton, South Africa MyRunway Full time

    We are looking for a vibrant and energetic Retail Manager to run the daily operations of our exciting new fashion store. You will be the one to ensure the smooth running of our operations so that our customers have a 5 star experience. Our team of A-players are results-driven creative thinkers who like to move fast, get the job done, and have fun doing it....

  • Learnership: level 3 National Certificate in Wholesale

    Found in: Talent ZA C2 - 1 week ago

    Sandton, South Africa Motus Parts Full time

    Motus Aftermarket Parts is searching for unemployed youth who are passionate about the automotive industry to apply for our 12-month learnership programme. This is a great opportunity to gain both theoretical and practical experience in our operations department. Learners will be placed at our branches in Gauteng. After successfully completing this...

  • Learnership: level 4 National Certificate in Wholesale

    Found in: Talent ZA C2 - 7 days ago

    Sandton, South Africa Motus Parts Full time

    Motus Aftermarket Parts is searching for unemployed youth who are passionate about the automotive parts industry to apply for our 12-month learnership programme. This is a great opportunity to gain both theoretical and practical experience in our operations department. Learners will be placed at our branches in Gauteng. After successfully completing this...

  • Retail Regional Sales Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Sandton, South Africa Syntech Recruitment Full time

    Are you ready to step into a dynamic role where you can drive growth and represent some of the most exciting consumer brands in the market? Syntech, a rapidly expanding technology distributor, is seeking a Retail Regional Sales Manager to spearhead our presence in Gauteng. If you're passionate about consumer electronics and have a knack for building strong...

  • Retail Key Relationship Manager

    Found in: Talent ZA C2 - 3 weeks ago

    Sandton, South Africa Syntech Recruitment Full time

    This is your opportunity to join a fast-paced, dynamic team and represent some of the fastest-growing global consumer brands. Working closely with key decision-makers to build markets and add value in line with clear brand strategies.Syntech is a fast-growing technology distributor, and our goal is to improve lives through the innovative technology we bring...

  • Retail Store Manager

    5 days ago

    Sandton, South Africa Job Crystal Full time

    DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Sales Maximise Sales by driving conversion Set & communicate daily sales targets to everyone on the team including casuals. Focus the team on cross & up selling Create relationships with podiatrists, running clubs & gyms in the area to generate sales Grow customer data base program Ensure all customer orders are...

  • Sales Representative

    Found in: Talent ZA C2 - 4 days ago

    Sandton, South Africa Motus Corporation Full time

    Midas Retail Menlyn is searching for an experienced and presentable Sales Representative to join the branch in Pretoria. The incumbent will enhance the branch sales and ensure that the branch sales growth objectives are always achieved. Furthermore, the Sales Representative will need to grow new business and provide after-sales service to existing customers.

  • Retail Marketing Assistant

    3 weeks ago

    Sandton, South Africa CareerfinderZA Full time

    **Key Performance Area**: - Assisting Group Marketing and Retail Marketing Managers - Checking and testing of websites for the group - PowerPoint Presentation preparation - Events coordination - Maintain and update marketing departments documentation and calendars - Working with HR on Corporate Social Responsibility initiatives - Campaign monitoring -...

  • Concierge - Retail Specialist

    2 weeks ago

    Sandton, South Africa Cellular Citi Group Full time

    Vodacom's No1 Franchisee has recently expanded its operations to Gauteng. Following the success of 10 Retail Vodacom Stores in KZN (Est 1996), we have added Nelson Mandela Square and The Marc in SANDTON to our growing list of Stores. Nelson Mandela Square is Gauteng’s iconic shopping destination and a prime lifestyle destination for locals and tourists...

  • Showroom Manager: Interior Decor

    7 days ago

    Sandton, South Africa Salesforce Recruitment Full time

    Our client, a leading, high-end fabric and home decorating products is in the market for a Showroom Manager for their Sandton Branch. Bring your in-depth knowledge and experience of interior decorating, fabrics and homeware to build a sales career in an established business with a national footprint and leading-edge brands! This role provides plenty of...

  • Retail Credit Controller

    4 days ago

    Sandton, South Africa The Joblink Full time

    Contact person for this position: Amori Prinsloo Our client is urgently looking for the expertise of a Credit Controller with Retail experience to join their team. **Duties**: - Managing claims on a weekly/monthly basis or as they come in. - Ensure stock claims have been resolved and there are no duplicate credits. - Working on monthly rebates with...

  • Human Capital Manager

    Found in: Whatjobs ZA C2 - 1 week ago

    Sandton, South Africa Edge Executives Full time

    - The first aspect (HC Generalist) will be responsible for the full HC function for allocated branches (which allocation may change from time to time, but will commence with Gauteng and outlying branches JHB, PTA, Mbombela, Polokwane, and Gabarone).- This involves supporting theses branches by providing specialist advice and support to line managers- As...

  • Human Capital Manager

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Sandton, South Africa Edge Executives Full time

    - The first aspect (HC Generalist) will be responsible for the full HC function for allocated branches (which allocation may change from time to time, but will commence with Gauteng and outlying branches JHB, PTA, Mbombela, Polokwane, and Gabarone).- This involves supporting theses branches by providing specialist advice and support to line managers- As...

  • Dmc Retail Travel Specialist

    3 weeks ago

    Sandton, South Africa HotelJobs.co.za Full time

    Well known Inbound DMC is looking for a Travel Specialist for their Retail Division. - Creative planning and designing of itineraries - Managing the reservations process for bookings in a manner which ensures guest budget is achieved - Handling of bookings from quote to finalising, invoicing and travel documents - Consistent and clear communication with...

  • Assistant Retail Store Manager

    5 days ago

    Sandton, South Africa Job Crystal Full time

    DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Customer Service & Sales Acknowledge every customer within 30 seconds Deliver excellent customer service to every customer by following customer service procedures Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs Close the sale & secure add on sales...

  • Showroom Manager

    7 days ago

    Sandton, South Africa Salesforce Recruitment Full time

    Our client, a leading, high-end fabric and home decorating products is in the market for a Showroom Manager for their Sandton Branch. Bring your in-depth knowledge and experience of interior decorating, fabrics and homeware to build a sales career in an established business with a national footprint and leading-edge brands! This role provides plenty of...

  • Operations Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Sandton, South Africa Servest Careers Full time

    Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Operations Manager position reporting to the Branch Manager to be based at our Johannesburg Office. The position is for their Cleaning Division.