Technical Service Manager

4 weeks ago


Johannesburg, South Africa Adzuna ZA B C2 Full time
This leading healthcare provider is committed to delivering exceptional patient care and advancing medical technology. Their state-of-the-art facility is equipped with the latest medical equipment, and they are looking for a dedicated Technical Service Manager to oversee the maintenance, repair, and management of this critical technology.

Role Overview:
The Technical Service Manager will be responsible for ensuring that all hospital medical equipment and technology operates efficiently and effectively. This role involves managing a team of biomedical engineers and technicians, coordinating with vendors, and implementing best practices for equipment maintenance and safety.

Key Responsibilities:
  • Leadership and Management: Lead and manage a team of biomedical engineers and technical staff. Provide training, performance evaluations, and professional development opportunities.
  • Equipment Management: Oversee the maintenance, repair, and calibration of medical equipment. Develop and implement preventive maintenance programs.
  • Compliance and Safety: Ensure compliance with all relevant regulations, standards, and hospital policies. Maintain accurate records of equipment maintenance and repairs.
  • Vendor Coordination: Liaise with equipment vendors for service contracts, warranty claims, and repairs. Negotiate and manage service agreements.
  • Budget Management: Develop and manage the technical service budget. Monitor expenses and identify cost-saving opportunities.
  • Emergency Response: Address and resolve urgent equipment issues promptly to minimize downtime and ensure patient safety.

Qualifications:
  • Education: Bachelors Degree in Engineering. A Masters Degree or GCC certification is a plus.
  • Experience: Minimum of 5 years of experience in a similar role within a hospital or healthcare setting or plant/building maintenance. Proven track record in managing technical teams and complex medical equipment.
  • Skills: Strong leadership and management skills. Excellent problem-solving abilities and technical expertise. Proficient in using computerized maintenance management systems (CMMS).



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