Senior Product Manager Efficiencies

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time
Job Requisition details and Talent Acquisition contact

REQ: 133742

TA Consultant: Lebohang Monate

Advert closing: 11/06/2024

Job FamilyProject, Process and ProductCareer StreamProductLeadership Pipeline

Manage of Managers

Job Purpose

To achieve Card Acceptance strategic objectives, the Product Manager is responsible for managing the effective and efficient management of product efficiencies across the acceptance. This entails building and maintaining effective working relationships, managing cost and revenue drivers, ensuring clients' expectations are met. Additionally, the Product Manager contributes to a culture of transformation, encourages innovative ideas, and supports business optimization improvements through team engagement.

Job Responsibilities


• Manage end to end product profitability across the acceptance portfolio.

• Maximise revenue and minimise cost drivers.

• Ensure compliance with all relevant legislation and member rules.

• Build and maintain effective working relationships.

• Build strong stakeholder relationships.

• Ensure clients' expectations are met to the required standards.

• Ensure efficient work ethic and achievement of Business Unit strategies and goals.

• Draft and present monthly business reports to stakeholders.

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

• Develop and implement action plans to address issues raised in culture surveys.

• Create a client service culture. Support implementation of business optimization improvement through team engagement.

• Encourage team to generate innovative ideas and share knowledge.

• Adhere to the terms and conditions of employment.

• Ensure service level agreements are achieved and maintained.

• Support decision making by gathering and analyzing information from different sources.

Essential Qualifications - NQF Level
  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
Preferred Qualification
  • Postgraduate diploma or NQF level 7 qualification.
Preferred Certifications
  • PASA Advanced Certificate in Electronic Payments
Minimum Experience Level
  • 5 years' experience in product management. Card acquiring is an advantage.
Technical / Professional Knowledge
  • Communication Strategies
  • Diversity management
  • Employee training/development
  • Governance, Risk and Controls
  • Principles of project management
  • Relevant regulatory knowledge
  • Stakeholder management
  • Strategic planning
  • Management information and reporting principles, tools and mechanisms
  • Client Service Management
Behavioural Competencies
  • Customer Focus
  • Initiating Action
  • Innovation
  • Business Acumen
  • Continuous Improvement
  • Motivating the Sales Team

Please contact the Nedbank Recruiting Team at



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