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Key Accounts Manager

4 months ago

Pietermaritzburg, KwaZulu-Natal, South Africa Riseup Management Full time
Minimum Requirements:
  • Matric
  • Relevant tertiary qualification would be an advantage
  • 5 or more years of key account management or similar experience
  • Solid experience managing multiple client sites across KZN
  • 3 or more years of staff management experience
  • Experienced with HR / IR policies and practices
  • Solid operational knowledge and experience
  • Drivers license and own reliable vehicle
Responsibilities
  • Build and maintain effective relationships with clients
  • Ensure that Employment Tax Incentives (ETI) targets are achieved
  • Ensure that Learnership targets are achieved
  • Plan and manage to ensure that candidates/assignees are recruited, and reference checked as per Company policies and procedures
  • Ensure that Fixed Term Contracts and Annexure A Forms are completed correctly
  • Sign off employee applications and hand to Contractor Zone Clerk for capturing
  • Ensure staff is dispatched to clients as per client requirements
  • Ensure transport is arranged where necessary in order to facilitate that staff are dispatched to site on time and collected from site (when required) Ensure pay slips are delivered to employees timeously
  • Ensure employee queries are attended to and resolved timeously
  • Ensure incidents and accidents are investigated and that the necessary disciplinary action is taken
  • Assist in strikes/unprotected strikes with the necessary knowledge and in conjunction with HR/IR department and Regional Operations Ensure client is informed of outcome on incidents and accidents and necessary documentation is completed, submitted and finalised Ensure employee information is updated and filed according to Company policies and procedures
  • Ensure Workmens Compensation Act (WCA) claims are completed and submitted
  • Ensure Annual, Sick and Family Responsibility leave taken by employees are recorded and that the relevant documentation is completed, authorized and submitted to the Wage Clerk
  • Manage and schedule training for employees as per client
  • Ensure the following documentation is accurately completed, processed and filed correctly; application, disciplinary, WCA, meeting attendance registers, training registers, Professional Driving Permit (PrDP) and licenses
  • Ensure standby roster is submitted to management to ensure clients are attended to on weekends and after hours Ensure timesheets are collected, calculated and submitted to Wage Clerk as per deadline/cut off dates
  • Ensure blacklist book is updated, and information of employees are distributed to relevant people
  • Ensure validity of employees' ID documents / driver license / certificates / qualifications / new applications
  • Ensure Unemployment Insurance Fund (UIF) forms and Service certificates are completed
  • Ensure all End of Contracts (EOC's) are completed and handed to relevant employee and uniforms, access cards, etc. are collected from employees Ensure client property is handed to client promptly
  • Ensure Personal Protective Equipment (PPE) is managed, weekly order and relevant control sheet with Acknowledgement of Debt (AOD's) are submitted to Branch Administrator timeously
  • Ensure all employees are in correct PPE before going on shift
  • Ensure medicals, induction and access cards are arranged and relevant control sheet with AOD's are completed and submitted to Branch Administrator timeously
  • Ensure employee file, documentation is completed and verified and processed before the employee is dispatched
  • Ensure all information and documentation is updated and available for audits